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WTW Director - Health and Benefits in New York, New York

As a Health and Benefits Director you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW’s array of solutions and capabilities, and will generate new business by participating in prospecting activities. You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace.

The Role

Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs. Responsibilities include:

  • Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards

  • Proactively advising clients and ensuring the delivery of superior client service

  • Leading vendor procurement strategy, negotiation, implementation, and optimization activities

  • Engaging specialist resources and subject matter experts to solve for client needs and generate new business

  • Materially growing Health and Benefits revenue through:

  • Anticipating client needs and cross-selling new solutions to current clients

  • Serving as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs

  • Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues

  • Conducting final review deliverable to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards

The Requirements

  • 10+ years’ experience and demonstrated success in the design/management of complex health and welfare plans gained in a consulting or brokerage environment

  • Proven ability to generate revenue

  • Track record of success in managing and growing client relationships

  • An executive presence with polished and well developed written and oral communication skills

  • Superior ability to influence and collaborate with senior management and work across all levels of an organization

  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint

  • State Life and Health license required within 90 days of joining

  • CEBS designation, or health and welfare actuarial or underwriting training desired

  • Bachelor's degree strongly preferred; HS diploma required

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).


The base salary compensation range being offered for this role is $140,000 - $175,000 USD.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)

  • Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. If Level 38 or more senior role is in Washington State, you must add the retirement benefits paragraph to the job description. Please note: Producer Sales roles are not currently eligible for the WTW Pension Plan.

EOE, including disability/vets