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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Director Assistant is a key role providing analytical, strategic, communications and executional support for the U.S. Commercial Lending & Product Analytics team. Reporting to the Senior Vice President, the incumbent will be a strong strategic thinker who possesses the confidence and composure to successfully drive the implementation of a wide range of initiatives within Global Commercial Services (GCS) and with across key partner groups.

Desired Personal Characteristics:

• A planner - you manage complexity by breaking things down and prioritizing

• A driver - you like making to-do lists, but more importantly crossing things off them

• A time traveler- you look to the future and work backwards to anticipate when things need to get done

• A thought partner - you're curious, like to ask questions, solve problems, and speak your mind

• A storyteller - you can communicate ideas and emotions with clarity and impact

• A coach - you're interested in the individual and interpersonal dynamics that make teams tick

Key responsibilities include:

• Build impactful and comprehensive presentations for key business reviews with senior management.

• Partner with the office of the GCS Product, and other GCS Executive team members, by acting as a central point of contact for high priority business initiatives, information requests and updates.

• Liaise closely with Colleage Experience Group (CEG) Business Partner and lead the execution of a wide range of Talent initiatives e.g., Talent Assessment, PMP, Learning and Development. Assist in development and execution of strategies and initiatives to drive Colleague Engagement.

• Create internal and external organizational communications through a wide range of channels including memos, announcements, Town Halls.

• Manage business planning and operations (e.g., annual budget and planning, risk and finance reviews, leadership updates).

• Build strong working relationships across the group, as well as with business partner groups to maximize collaboration, problem solving and generate solutions to deliver results.

• Lead other ad-hoc projects that are department wide priorities as well as projects requiring strategic analysis and data consolidation.

• Serve as a thought partner to the SVP and the extended leadership team

Minimum Qualifications:

• Demonstrated strategic thinking and analytical skills, ideally with 5 years of experience in strategic analysis, consulting, communications and/or project management related roles.

• Superior project management and organizational skills.

• Ability to manage multiple tasks and projects simultaneously, with great follow-up and attention to detail, and work well in a fast paced and dynamic environment.

• Strong drive and high personal accountability to deliver results within tight timeframes; ability to prioritize effectively when faced with changing priorities.

• Superior written and verbal communication skills, including ability to storyboard presentations.

• Excellent relationship and influencing skills for dealing with a wide range of issues and people at different levels; proven ability to navigate effectively and efficiently within American Express.

• Creative problem solver who can manage tasks and projects autonomously with minimal supervision.

• Energetic, curious, self-motivated, proactive and able to work well under pressure and in an unstructured environment.

• Strong executive presence, maturity, self-awareness, and integrity – able to maintain strict confidentiality

Qualifications

Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Product

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25001300