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Citigroup Controls & Regulatory Management Manager, SVP in New York, New York

The Liquidity Management Services (LMS) Controls and Regulatory Management (CRM) Risk Manager is a senior specialist who sits in the First Line of Defense and will cover North America to ensure a robust framework exists to manage and mitigate operational, compliance

and regulatory risks across the LMS business. This role will work partner with Product Managers and Business Heads, CRM teams, partners in Operations and Technology, and second line partners in Risk, Compliance, Operational Risk Management, and Legal.

This role will specifically own and execute risk and control programs and initiatives related to transformation activities, strategic programs, streamlining, standardization, risk read-across to enable safe and sound growth of the LMS business.

Responsibilities:

• Work with Management on governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e..Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.

• Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.

• Ensure the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.

• Direct teams in the implementation of the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.

• Support management in the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.

• With management, direct teams on the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).

• Assess, with management, the adherence to the MCA Standard through controls after the execution of a process (QA).

• Assist management in exercising control over Operational and Compliance Risk in accordance with established Policy requirements.

• Help management allocate resource to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.

• Assess, with management, Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).

• Take ownership to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.

• Responsible that adequate governance and training are in place to support management of Risk profiles.

• Assess, with management, the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).

• Support management on operational risk scenario analysis and stress testing for Operational Risk Capital requirements.

• Responsible for risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within LMS (e.g. third party, fraud, sanctions etc) (if applicable).

• Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within FLUs, including providing training and leading by example.

• Assist management in guiding and influencing standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.

• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills and Experience:

  • Minimum ten years in the Financial Services industry leading similar role

  • Experience with Controls., Enterprise Risk Management, Risk Frameworks

  • Ability to lead and drive controls across the products and functions

  • Ability to manage through influence

  • Ability to build rapport and work closely with key senior stakeholders and partners

  • Up-to-date understanding of key risk and control concepts, tools and trends relating to:

  • Risk identification

  • Rating and prioritization, mitigation, and reporting

  • Operational Loss Events

  • Proven leadership skills as well as people and team building skills

  • Excellent communication skills (written and verbal)

  • Risk-based thinking and analytical mindset

  • Self-starter who can work independently

  • Strategy and execution skills to prioritize areas of focus while also driving implementation in a large and matrixed environment

  • Ability to work on virtual projects and across virtual teams to get work done

  • Ability to multi-task and manage concurrent projects and deliverables


Job Family Group:

Risk Management


Job Family:

Business Risk & Control


Time Type:

Full time


Primary Location:

New York New York United States


Primary Location Full Time Salary Range:

$163,600.00 - $245,400.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.


Anticipated Posting Close Date:

Jun 07, 2024


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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