Experience Inc. Jobs

• Job Type: Officer of Administration
• Regular/Temporary: Regular
• End Date if Temporary: N/A
• Hours Per Week: 35
• Salary Range: $62,500 - $66,000 Annual

Position Summary

We are an innovative research entity looking for highly organized, detail-oriented and enthusiastic candidates to support the patient-oriented research portfolio of the Center. The Clinical Research Coordinator will be responsible for conducting the day-to-day study activities of a new research study combining implementation science and kinesiology, with the goal to improve the uptake of cardiac rehabilitation and physical activity guidelines in cardiac patients. We anticipate developing new studies and research directions, so ideal candidates will be able to adapt to a fast-paced environment with evolving responsibilities, workloads and work schedules.

Under the direction of the Project Manager and the study Principal Investigator, the Clinical Research Coordinator will be responsible for coordinating the daily activities of a grant-funded randomized control trial research project focused on (1) increasing utilization of cardiac rehabilitation (CR) and physical activity among cardiac patients and (2) assessing the implementation and effectiveness of a novel telehealth-enhanced hybrid cardiac rehabilitation (THCR) model that combines clinic- and home-based CR with telehealth tools. Collaborating with a variety of institutional and Center-wide teams, as well as performing independently, the candidate will be responsible for all participant recruitment, enrollment, scheduling, follow-up, compensation and data collection and entry activities. Further, the candidate will conduct administration of study questionnaires, assist in the management of study supplies, interface with the Epic electronic medical record system and collaborate with internal and external partners.

Candidates should anticipate the need for flexible work hours to assist in attainment of recruitment goals and completion of study visits and focus groups successfully. Candidates may expect work hours to be scheduled between 7:00 am and 7:30 pm and occasionally on weekends, varying from week-to-week depending upon study visit and recruitment needs. Candidates should be comfortable in a team-oriented, collaborative work culture with frequent bilingual interactions in both English and Spanish with study participants, collaborating investigators, and cardiac rehab clinic personnel.

At CBCH our goal is to work together as a collective (faculty, admin, and staff) to advance shared values and goals.

Responsibilities

• Recruitment, scheduling, enrollment and follow-up of study participants, both in-clinic and remotely
• Administration of standardized questionnaires
• Organization and maintenance of participant records and case report forms (CRFs)
• Complete data review and extraction of Epic medical records, as well as collaborate on clinic-facing Epic processes and procedures
• Study participant compensation through the Columbia University TruCentive electronic gift card system
• Data entry and cleaning, as well as database creation and maintenance
• Frequent collaboration and communication with cardiac rehabilitation clinic staff
• Serve as a liaison to the CBCH regulatory and data team for IRB material preparation and submission, and data management
• Provision of necessary administrative support to meet the goals of the project
• Assistance in the maintenance of research supply inventory, including study bikes, compensation inventory and study devices
• General equipment upkeep
• Collection of high-quality research data through analysis of issues associated with the conduct of questionnaires, utilization of devices, and assessment of the degree of participant burden through frequent, formal and informal communication with the Principal Investigator
• Performing related duties & responsibilities as assigned/requested.

Minimum Qualifications

• Requires a bachelor's degree or equivalent in education, training and/or experience, plus a minimum of 2 years of related experience.
• Must speak Spanish fluently.

Preferred Qualifications

• Research experience preferred.
• Experience with electronic medical records systems, including Epic.
• Experience with research data entry and/or SPSS preferred.
• Experience in varied health care and/or health care education settings preferred.
• Leadership roles in academic or community settings.
• Experience with the public in a service-related or occupational role preferred.

Other Requirements

• Flexible hours (shifts between 7:00 am -7:30 pm and occasionally weekends) required to meet critical deadlines.
• Excellent phone, interpersonal and written communication skills.
• Able to multitask in a diverse and demanding environment with frequently shifting priorities.
• Proactive, extremely organized and detail-oriented.
• Strong record of interpersonal engagement.
• Able to demonstrate the ability to balance both working independently and collaboratively.
• Strong commitment to equity, diversity, and inclusion.
• Participation in Medical Surveillance Program:
  • Contact with patients and/or human research subjects
• Must successfully complete applicable compliance and systems training requirements.

Equal Opportunity Employer / Disability / Veteran