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Charles B. Wang Community Health Center Care Management Specialist - Internal Medicine in New York, New York

Full-Time Care Management Specialist - Internal Medicine

Reports to: Clinical Director

268 Canal Street

New York, New York, 10013

United States

Responsibilities :

  • Identify the targeted risk population per PCP referral, risk stratification, and patient lists

  • Handle case management assignments, review case progress in accordance to center guidelines

  • Coordinate patient care through ongoing collaboration with PCP, patient/family, community, and other members of the health care team. Foster a team approach and includes patient/family as active members of the team

  • Create and update personalized health care plans for patients by assessing patient’s wellness, needs, preferences and ability to utilize the care plans

  • Communicate and establish effective working relations with care team

  • Advocate and work with patient and patients’ family to achieve treatment goals

  • Educate patients and caregivers about their health care plan and health care options

  • Conduct regular follow-ups with patient to evaluate progress, ensure continuity of care and promote optimal health outcomes

  • Summarize report relevant to care management activity

  • Maintain care management documentation in electronic health records

  • Establish linkage to external social services programs, specialist services and payer’s care management services

  • Participate in clinical service team meeting/activities

  • Update knowledge base relevant to service population

  • Perform other duties as assigned

    Minimum Qualifications :

  • Bachelor’s degree (health care related preferred)

  • Bilingual in English and Chinese (Mandarin and Cantonese)

  • Capacity for working on weekends preferred

  • Experience in health care setting preferred

  • Motivated individual able to work in a team and be self-directed

  • Strong interpersonal and communication (written and verbal) skills

  • Basic computer skills

    Compensation and Benefits :

  • Salary: $40,000.00 - 46,000.00 per year

  • Medical insurance

  • Employer-paid dental, vision, disability and life insurance

  • 403(b) retirement savings plan

  • Flexible spending accounts for transit, parking, health and dependent care

  • Paid time off (28 days for the first year of employment)

  • Employee Assistance Program

  • Tuition reimbursement for eligible employees, and

  • The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program