Experience Inc. Jobs

Business Support Manager

Charlotte, North Carolina;Dallas, Texas; Houston, Texas; New York, New York

Job Description:

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Manages diverse administrative functions, usually for a very large, complex department or business unit. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication; may consult with senior management to define and manage projects that encompass and impact many associates. Requires a thorough knowledge of the department or business unit's functional area or products; working knowledge of general bank policies, programs and procedures and financial/accounting practices; may have full management responsibility over a team or may manage one level of managers.

Responsibilities:

• Govern and manage Enterprise Credit procedures for select Lines of Business

• Partner with key contacts within the organization to develop new procedures as needed

• Help facilitate monthly Procedure Council meetings

• Partner with Enterprise Credit Risk on Credit Policy and other initiatives

• Support Portfolio Underwriting Variance (PUV) Framework

• Participate in various Enterprise Credit COO initiatives as needed

• Represent organization on various forums and meetings

Skills:

• Problem Solving

• Project Management

• Excellent Communication

• Leadership

• Analytical Thinking

• Decision Making

• Governance Processes

• Process Improvement

• Business Continuity

Required Qualifications:

• 3-5 years of experience in business support, credit, or risk management roles

• Proficient in Microsoft Office Suite (Excel, PowerPoint)

• Ability to build relationships across multiple business and/or business partners

• Effective verbal and written communication skill

• Excellent time management skills with ability to manage and prioritize competing priorities

• Critical thinking skills

• Attention to detail

• Strong team player, proven effectiveness in fast-paced, demanding, client-driven environment

Desired Qualifications:

• Experience in credit underwriting (either directly or in support role)

• Self-starter with ability to work independently

• Strong presentation skills

• Ability to effectively communicate across multiple organizational levels and functions

• Bachelors Degree preferred or equivalent experience

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NY - New York - 767 5th Ave - BANK OF AMERICA 5TH AVENUE BLDG (NY1003)

Pay and benefits information

Pay range

$80,000.00 - $105,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.