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Job Description

At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

ABOUT THE TEAM:

FIS is looking for a Senior Business Process Analyst to join our Client Center of Excellence team. This position will work with our internal teams and clients, to manage and execute the strategies that support client technology system improvements, implementation of process efficiency activities, coordination of ongoing program reporting, and client communications.

WHAT YOU WILL BE DOING?

In this role, you will be responsible for creating process change by integrating new processes with existing ones and communicating changes to impacted organizations. In additional, you will:

• Plan, perform and implement process improvement initiatives, e.g., ISO, Lean or Six Sigma.
• Be responsible for most complex business and systems process analysis, design and simulation.
• Diagram and evaluate existing processes.
• Organize, leads and facilitate cross-functional project teams.
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
• Recommends and facilitates quality improvement efforts.
• Collects data to identify root cause of problems.
• Measures performance against process requirements.
• Aligns improvement to performance shortfalls.
• Surveys and analyzes best practices for techniques and processes.

WHAT YOU BRING:

The ideal candidate will have experience in financial analysis, managing strategic initiatives and projects centered around the client experience, excellent communication skills, and knowledge of FIS' products and services, business practices and processes.

• Requires high level understanding of organization's business systems and industry requirements
• In-depth knowledge of financial services industry practices, regulations and processes
• You are very organized and detail-oriented; able to work with shifting priorities
• You love analyzing issues and devising efficiencies to better the client experience
• You are looking to join our team and build a long-term career with FIS

ADDED BONUS IF YOU HAVE:

• Financial technology industry experience
  

WHAT WE OFFER YOU:

A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

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Vaccination Requirements

Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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