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Are you passionate about transforming risk management into a strategic advantage? We are on a mission to create exceptional customer and business value, and we need a dynamic Business Analyst to help us achieve this. As we continue to scale our innovative digital payment products, the role of operational risk management is more critical than ever.

Location: 100% Remote

Max Pay: $35-37/HR on W2

What You'll Do:

• Innovate and Lead: Spearhead the development and execution of a cutting-edge operational risk management program within our Digital Payment Product team.

• Collaborate with Experts: Work closely with Product Managers, Product Enablement, Production Support, and Control Management teams to drive impactful results.

• Investigate and Elevate: Lead in-depth complaint investigations, refresh Key Risk Indicators and alerts, and support both internal and external audit requests.

• Enhance Processes: Manage issue resolution and event closure processes, and champion the documentation and sharing of best practices across product portfolios.

What We’re Looking For:

• Experience with Impact: 2-5 years in product operational risk or related fields, with a proven track record of leading successful projects.

• Technical Insight: Ability to understand complex technical concepts and collaborate with engineering teams to solve large-scale production issues.

• Analytical Skills: Proficient in gathering, analyzing, and interpreting data to drive informed decisions.

• Stakeholder Savvy: Skilled in negotiating and building strong relationships with various stakeholders.

• Detail-Oriented: Exceptional organizational and communication skills, with a keen eye for detail.

• Educational Background: Bachelor’s degree is required.

Ready to make a difference? Apply now and be part of a team that’s redefining the digital payment landscape!

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.