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Delta Air Lines, Inc. Administrative Assistant to Managing Director, IFS Operations and Northeast Regional Corporate Director in New York, New York

How you'll help us Keep Climbing (overview & key responsibilities)

This individual will provide support to both the Managing Director of IFS Operations and the Northeast Regional Corporate Director who proudly provide support to over 20,000 Flight Attendants and 300 leaders and support staff throughout the vast Delta network. The ideal candidate will possess exceptional communication skills, a strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. This role requires a blend of administrative expertise and interpersonal skills to ensure smooth operations and effective collaboration.

The successful candidate will be expected to perform advanced, diversified, and confidential executive administrative duties. The candidate must be organized, flexible and enjoy the executive administrative challenges of supporting an office of diverse people and programs.

The successful candidate will interact with individuals inside and outside the company with a high degree of professionalism and business presence. The candidate must be resourceful, and efficient in a fast-paced operational 24/7 environment and exhibit an energetic "can-do" approach to the responsibilities of this position. This is not a remote opportunity and is expected to work onsite at JFK and LGA, and some travel is required.

Key Responsibilities:

  • Providecomprehensive administrative support to executives, including managingcalendars, scheduling meetings, and coordinating travel arrangements

  • Prepare,edit, and summarize correspondence, reports, presentations, org charts, memos,letters, and other documents as needed utilizing MS Word, Excel, PowerPoint,and Outlook is a requirement

  • Conductresearch and compile data for various projects and reports

  • Streamlineoffice processes and implement improvements to enhance efficiency

  • Supportproject management efforts by coordinating tasks and deadlines

  • Actsas an information source on policies, procedures, processes, and practices

  • Abilityto handle confidential information with professionalism, discretion, anddiplomacy

  • Mustbe highly advanced in multitasking and possess the ability to manage multiplehigh-level projects

  • Create,manage, and maintain multiple schedules, meetings, and travel itineraries

  • Monitorsand purchase office supplies using purchasing account

  • Completes,submits, and reconciles expense reports and invoice statements

  • Receivestelephone calls, and prepares responses to correspondence containing routineand sometimes complex inquiries are typical tasks associated with the position

  • Coordinatesdetails of event planning and logistics including meetings, A/V conferenceset-up, conference rooms, presentation and materials preparation, cateringcoordination, venue layouts, external vendors, etc.

  • Candidatemust feel comfortable and be flexible, problem-solve, proactive, resourceful, and efficient in afast-paced environment, often under pressure

  • Expertlevel written and verbal communication skills, strong decision-making abilityand attention to detail are equally important

Pay Range: $19.57 - $39.04 per hour

What you need to succeed (minimum qualifications)

  • Possessesadvanced computer skills in Microsoft Outlook and strong working knowledge ofWindows-based applications like Word, PowerPoint, and Excel

  • Abilityto take initiative, work independently and have a strong sense of businessmaturity

  • Maintaincomposure in an ever-changing environment, able to handle competing prioritiesand effectively handle a high-volume of email/workload – pivoting whennecessary while acting with a sense of urgency

  • Abilityto handle confidential information with professionalism, discretion, anddiplomacy

  • Mustbe team-oriented and able to coordinate activities across multiple departmentsworking closely with administrative assistants in other areas

  • Demonstrateexcellent communication skills necessary to screen and route correspondencesand make inquiries regarding business processes or schedules and be able tocommunicate and direct the assignments and responsibilities of others asnecessary

  • Hasthe necessary skills to effectively write business correspondence

  • Stronginterpersonal skills are necessary to greet visitors, customers, and businesspartners or to make inquiries and exchange business information

  • Mustbe able to apply attention to detail sufficiently to ensure that information isaccurate and correct, that documents are grammatically correct, and that workis completed in a timely manner

  • Musthave the ability to coordinate the schedules of multiple aspects of projectsassigned by individual staff members or vendors

  • Musthave the ability to communicate verbally and in writing with all levels ofstaff from frontline employees to executive staff

  • Mustbe performing satisfactorily in present position

  • Consistentlyprioritizes safety and security of self, others, and personal data.

  • Embracesdiverse people, thinking, and styles.

  • Possessesa high school diploma, GED, or high school equivalency.

  • Isat least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

  • Robustexecutive administrative assistant experience

  • PreviousIn-flight service experience

  • Abilityto work outside of business hours when necessary

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

  • Competitivesalary, industry-leading profit sharing program, and performanceincentives

  • 401(k) withgenerous company contributions up to 9%

  • Paid time offincluding vacation, holidays, paid personal time, maternity and parentalleave

  • Comprehensivehealth benefits including medical, dental, vision, short/long termdisability and life benefits

  • Family careassistance through fertility support, surrogacy and adoption assistance,lactation support, subsidized back-up care, and programs that help withloved ones in all stages

  • HolisticWellbeing programs to support physical, emotional, social, and financialhealth, including access to an employee assistance program offeringsupport for you and anyone in your household, free financial coaching, andextensive resources supporting mental health

  • Domestic andInternational space-available flight privileges for employees and eligiblefamily members

  • Careerdevelopment programs to achieve your long-term career goals

  • World-widepartnerships to engage in community service and innovative goals createdto focus on sustainability and reducing our carbon footprint

  • BusinessResource Groups created to connect employees with common interests topromote inclusion, provide perspective and help implement strategies

  • Recognitionrewards and awards through the platform Unstoppable Together

  • Access to over500 discounts, specialty savings and voluntary benefits through Deltaperkssuch as car and hotel rentals and auto, home, and pet insurance, legalservices, and childcare

Pay Range: $19.57-$39.04 per hour

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here

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