Job Information
Research Foundation CUNY Tech/Digital Literacy Associate in New York City, New York
Job Title: Tech/Digital Literacy Associate
PVN ID: JJ-2403-006219
Category: Instruction and Social Service
Location: JOHN JAY COLLEGE OF CRIMINAL JUSTICE
Job Description
General Description
The John Jay College Institute for Justice and Opportunity (the Institute) seeks a full-time Tech/Digital Literacy Associate responsible for providing programmatic support to the Sr. Coordinator of Tech Support Services. The Tech Support Programs will work on one-on-one technical assistance, lesson planning, presentations, and the day-to-day logistics for events and classes.
ABOUT THE INSTITUTE:
As a champion of institutional, structural, and personal transformation, the John Jay College Institute for Justice and Opportunity (The Institute) opens doors and eliminates barriers to success for people who have been involved in the criminal legal system. The Institute is one of twelve research entities that collectively comprise the Research Consortium of the John Jay College of Criminal Justice. The Institute has a diverse portfolio of projects that focus on identifying what it takes for people to live successfully in the community after justice involvement and on increasing the effectiveness of the professionals and systems working with them. Recognizing the transformational power of education, the Institute focuses much of its work on increasing access to higher education for people with criminal histories. The Institute’s comprehensive and strategic approach includes direct service, research, and technical assistance.
To learn more please visit our website: https://justiceandopportunity.org/
Other Duties
Facilitate Tech trainings/workshops with Coordinator
Create and maintain sign in sheets and attendance of students
Purchasing and reconciling orders when needed
Enter needed data in salesforce, excel, and other CRM systems
Contact students and administer digital literacy assessments
Provide one-on-one coaching to students both in person and virtual
Collaborate with Institute staff members on students progress
Participate in lesson planning and workshop creation with Coordinator
All other duties as assigned by the Coordinator of Tech Support Programs
Administer tech assessments using North Star system
Assist students with navigating LMS and Google Coursersa
Provide external tech assessments and digital literacy classes to partner agencies.
Assist with the distribution of Tech equipment
Attend Saturday or evening workshops
Research additional Tech/ Digital Literacy opportunities throughout the City
Qualifications
Completed or pursing an Associate degree in IT, Computer Programming or other related field
Two years experience providing Tech related courses
Commitment to delivering trauma-informed services
Commitment to anti-racism work and social justice
Ability to prioritize work accurately and independently
High level of diplomacy and professionalism as evidenced by a demonstrated commitment to building and maintaining strong working relationships among students, staff and partners
Experience in customer service
Demonstrated commitment to social justice;
Knowledge of criminal justice issues a plus;
Excellent computer skills (Excel, Word, Outlook, PowerPoint, TEAMS) Zoom, Windows
Familiarity with various social media platforms (e.g., LinkedIn, YouTube, GFC, etc.)
Create spreadsheets and presentations, combining various data from existing files
Experience with Salesforce a plus
Focused and goal oriented
Can work in a fast-paced environment
Must be able to work a flexible schedule, including weekends and evenings
Must be able to communicate effectively and have excellent organizational skills
Occasional travel to partner sites to conduct trainings may be required.
Candidates with lived experience are strongly encouraged to apply. Please submit cover letter and resume.
RFCUNY Benefits RFCUNY Employee Benefits and Accruals
About the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).
RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.
Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.
Key Features
Department Institute for Justice and Opportunity
Status Full Time
Annual Salary Range $50,000.00 - $50,000.00
Closing Date May 28, 2024 (Or Until Filled)
Bargaining Unit No
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