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American Express Senior Manager - Digital Product Management (Partnerships) in New York City, New York

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The Corporate Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences.

The Sr. Manager of G&L Partnerships will lead high visibility partnerships that help American Express meet our customer’s evolving expense management needs. This individual will play an integral role in defining and developing unique new opportunities and work cross-functionally to deliver on our product vision. This individual will be laser focused on delivering a superior customer experience, leveraging intelligent data to automate time consuming tasks and improve business productivity.

The ideal candidate exhibits strong communication and organizational skills, is a dynamic leader and has a proven record of excellence operating independently and within a high performing team environment.

How will you make an impact in this role?

  • Provide strategic thought leadership to help define our G&L expense management strategy

  • Define business case and create CBA to support strategy and secure investment

  • Oversee day-to-day relationship with high visibility strategic partners

  • Own product positioning and go-to-market strategy for product launch

  • Translate business needs into a prioritized product roadmap and superior customer experience

  • Partner cross functionally with key stakeholders to deliver new digital products and features

  • Monitor and report on product performance to identify areas for improvement

  • Develop executive-level decks to influence senior stakeholders and secure strategic buy-in

Minimum Qualifications:

  • 5 years of experience in strategy, product management or business development

  • Customer-first mindset

  • Demonstrates strong strategic thinking and intellectual curiosity

  • Proven ability to forge and maintain relationships and navigate a matrixed organization

  • Superior communication skills with ability to translate detail and complexity into clear and influential arguments

  • Highly motivated self-starter with the ability to achieve successful results while working in a fast-paced environment

  • Demonstrates a deep interest and knowledge of competitive landscape and market trends

  • Strong financial acumen and analytical skill set

  • High proficiency in PowerPoint

  • Bachelor’s degree

Preferred Qualifications

  • MBA or equivalent

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries

  • Bonus incentives

  • 6% Company Match on retirement savings plan

  • Free financial coaching and financial well-being support

  • Comprehensive medical, dental, vision, life insurance, and disability benefits

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Product

Primary Location: US-New York-New York City

Schedule Full-time

Req ID: 24018727

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