Experience Inc. Jobs

Senior Alliance Director

Job ID

180365

Posted

19-Aug-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

New York City - New York - United States of America

The Global Alliance Director, GWS Enterprise, is a critical, global executive role that performs and delivers as a key value differentiator for the GWS Enterprise business, with the primary intent of helping our global enterprise accounts succeed by creating the strategy to build the business and translating this into an executable plan.

This role is directly accountable for actualizing a powerful and dynamic advantage for our clients and the GWS Enterprise business as well as leading and delivering a high performing team. This includes leading everyday client excellence across our global account teams focusing on quality, efficiency, integration, and cost, with indirect oversight and influence over process enablers on accounts. This visible leader will effectively balance between achieving the strategy, developing talent, financial success, and operational efficiency.

This executive leadership role will be client facing and liaise significantly with C level decision makers within accounts and our executive team. They will lead the on-going strategic relationship, executive relationships, product adoption across business lines, and measurable revenue growth on account. Talent excellence and performance are key features of this leadership role. The ability to strategically select, develop and retain a high performing team is a critical for the success of this role.

While the position is highly driven by revenue growth, the ability to lead talent development and performance is equally critical. The Global Alliance Director will build and advance the vision of both short- and long-term goals while elevating the relationship and growing client investment.

The ideal candidate will have enterprise commercial business and sales experience, extensive experience negotiating multi-million-dollar contracts, and success at the executive level. Experience with the deployment of enterprise strategies, skilled in matrixed and cross team networking, and client experience expertise are priorities.

A highly strategic mindset with an ability to build and operationalize the strategy into a successful plan is a requirement of this role.

Job Responsibilities

P&L, Contract Management and Governance:

• Accountable for full financial performance of global account.

• Provides senior level leadership and oversight on account to deliver against the contract, managing scope interpretation as required.

• Engages GWS executive involvement as needed to foster senior level partnership and leverages the broader GWS portfolio to introduce new scope & business pricing as part of delivering an integrated set of services.

• Ability to negotiate and administer contract and possess solid understanding of contractual terms and implications.

Strategic Planning & Value Creation:

• Acts as an expert in client’s business and strategy by pro-actively contributing to the improvement of the client’s business.

• Supports growth of customer’s business through the development and execution of an Account Business Plan and Stakeholder Engagement Plan

• Influences the client’s planning and budgeting process to enhance value and optimize performance.

• Represents the client’s best interests externally and internally to GWS.

• Accommodates, plans, integrates portfolio contraction & expansion into account operating model.

• Ensures the successful management of scope expansion & renewal activities, coordinating with Platform SMEs and Sales & Solutions team.

People Leadership

• Skilled at identifying, enabling, and sustaining high performing talent.

• Actively pursues pipelining of talent.

• Builds a healthy and sustainable talent bench and ready now candidates.

• Fosters a healthy and effective leadership culture of inclusion and equity.

Skills/Qualifications:

• Extensive experience managing client accounts and employee groups across North America, Latin America, EMEA and APAC with a working knowledge of labor laws specific to countries and regions.

• Experience leading multiple service lines across multiple regions and delivering on the value proposition of having a single globally integrated service provider.

• Exceptional collaboration skills, and ability to ensure productive collaboration amongst regional and service line leaders on account.

• Experience managing various contracts and commercial models, and success delivering on savings commitments.

• Identify, capture, and disseminate the sector C-suite agenda & implications for client account!

• Provide client insight, including market sizing, geographic and sub-sector analysis to determine target opportunities!

• Monitor the fiscal impact of the account growth including the margin profile of account and overall client against the market.

• Collaborating synergistically with leaders, ensure surveyed target plans are in place to drive measurable improvements, including consulting with Operational Excellence to drive margin achievement.

• Actively build successful network relationships with key constituencies and stakeholders, ensuring visibility and extensive engagement.

• Successfully partner and engage with all CBRE global practice areas in the pursuit of alignment and excellence.

• Champion CBRE’s cultural values of Respect, Integrity, Service and Excellence.

• Support new pursuits as well as major transformation and growth initiatives.

• Leverage GWS platform and operational resources, tools, and solutions to support account performance.

EDUCATION and EXPERIENCE

• Bachelor’s Degree (BA or BS) from four-year college or university, MBA preferred.

• 8+ years of strategic leadership in a global organization, leading large geographically located teams.

• Financial fluency

• Technically savvy

• Sr. executive presence

• The GAD must master statistical reasoning, understand how to design effective frameworks and solutions, and develop a quantitative intuition for interpreting user experience data.

COMMUNICATION SKILLS

• Maintains a high degree of strategic clarity within a complex and evolving industry.

• Creates simple and compelling communications for multiple stakeholder groups.

• Highly effective speaker and communicator capable of being an inspirational, market-facing representative of our business.

• Inquisitive, with high learning agility.

• Empathic, collaborative, listening skills.

• Ability to develop respected relationships across sectors, business lines, cultures, continents.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Senior Alliance Director position is $265,000 annually and the maximum salary for the Senior Alliance Director position is $275,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)