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Description
Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Product Management
Mastercard’s digital payments strategy is accelerating the transition from card payments to digital payments, using mobile phones and other devices to support issuers, merchants, and wallet providers. Consumers are expanding their range of digital activity across channels/devices every day, and you can be a key contributor in driving this evolution.

The MDES Program Management and Commercialization team leads this effort by:
• Setting the vision for MDES products and creates compelling product offerings to meet the needs of the various customer segments
• Ensuring the robust, market-ready quality of MDES services
• Delivering increased security and convenience to consumers by managing the tokenization of Mastercard accounts for issuers

The role is immediately responsible for managing several MDES products throughout the product lifecycle:
• Have you ever managed a product on a global scale?
• Are you motivated to be a part of driving a world beyond cash?
• Do you hold up high standards and partner with others around you to achieve them?
• Do you have a proven track record of delivering tangible results?
• Do you consider yourself technically savvy?
Role

• Further Mastercard’s digital strategy through the development and management of products that support the tokenization of payment accounts. Specifically, managing products by introducing and commercializing enhancements to MDES.
• Work with our regional product teams, customer delivery organization and external partners to design and implement flawlessly new capabilities for merchants, consumers and issuers. Drive digital payment product features from ideation through implementation as needed by the organization.
• Ensure that issuers, acquirers and their service providers are informed of MDES product changes that will impact them, their consumers and business partners.
• Prioritize requests and production changes from device partners and regional partners to ensure proper investment of Mastercard resources.
All About You

• Outstanding record of building and managing products that deliver new payments industry services, including experience launching new initiatives with non-traditional payment providers in a fast-paced and changing environment with multiple and competing priorities.
• The successful candidate will have the ability to contribute to strategy but will also be able to quickly switch to the technical detail level when required to understand customer requirements, design services, and when issue resolution is required.
• Strong leadership skills in working with multi-disciplinary teams of both a technical and business nature.
• Excellent project management skills, with strong problem solving, analytical, quantitative communication and organizational skills.
• Creates ideas and enhancements for the product roadmap, achieves buy-in from relevant stakeholders and drives cross-functional teams to execute.
• Experience of developing, launching and maintaining mobile or token related payment services.
• Ability to understand complex business needs, competitive offerings, and industry trends and translate them to customer-facing solutions.
• Proven ability to write clear and effective product documentation from business requirements, through to implementation guides and promotional materials.
Knowledge Required:
• eCommerce transaction systems and processing
• Contactless and/or mobile payments
• Credit and debit card payments
• Detailed knowledge of transaction processing
Qualifications Required:
Bachelor’s degree required, Advanced degree or MBA a definite plus
In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

NYC Salary Range: $174,000 - $269,000

VEVRAA Federal Contractor
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here. https://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf