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Posting Title American Girl NYC - Asset Protection Lead (full time/benefitted) Requisition Number R231182 Company American Girl Retail Location New York, New York Address 75 Rockefeller Plaza Zip Code 10019 Job Category Sales CREATIVITY IS OUR SUPERPOWER.It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. The Team: The Regular Full Time Asset Protection Lead position is part of the American Girl New York City retail store team. This position is 37.5/week and benefitted. A valid NYS security license is required. The Opportunity: The American Girl New York City retail store islooking for a dynamic individualas a Asset Protection Associate, who is committed to maintaining a safe environment for American Girl customers and employees, as well as, safeguarding company assets. The individual we seek is able to multi-task, has outstanding communication skills, and exhibits a high level of compassion and understanding while maintaining a professional detachment. What Your Impact Will Be: Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed. Provide external and internal customer service in a positive, friendly and professional business manner and the skill set to diffuse escalated situations. Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security. Serve as a safety mentor for store employees; lead by example. What We're Looking For: One to two years of loss prevention, law enforcement, criminal justice, military or security experience, preferred. State specific license required. Valid NYS unexpired and current securitylicense. Working knowledge of Microsoft Word, Excel and Outlook Software programs, preferred. Demonstrated ability working with a broad and diverse work force and customer base, including working with children, preferred. Must be available to work evening, weekend, and holiday shifts. The hourly rate for this position is between $21-24/hour* *Hourly rate is based on a candidate's education, skills and experience. What It's Like to Work Here: American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors: We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower. We innovate:At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking. We execute:We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. Who We Are: American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NAS