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Work Place Flexibility: Hybrid

Legal Entity: Entergy Services, Inc.-ESI (OLD)

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

This is a hybrid postion located one of offices in New Orleans, LA, Little Rock, AR, The Woodlands, TX, or Jackson, MS. Those outside of these areas would be required to relocate to the area. Relocation assistance is not available for the posting

job Summary/Purpose

The Manager of IT Collaboration, part of the of Workplace Services organization, provides leadership and direction for critical collaboration tools and services like Email, Chat, Video Conferencing, and Mobile Device Management. The Manager’s role is to administer these services to ensure users throughout Entergy have the tools necessary to collaborate effectively and seamlessly. The Manager will provide oversight and direction to an internal staff as well external service providers supporting this technology.

These collaboration tools are critical to the employees and contractors who use them throughout the day to work and communicate with each other. This role is critical to maintaining these systems, while also looking to the future available technologies to improve employee collaboration and the overall IT experience.

Job Duties/Responsibilities :

• Develop strategic plans and roadmaps for the Collaboration platforms to ensure the teams are prepared to meet the business’s long-term needs.

• Manage capital and O&M budgets and other support agreements with a focus on cost savings and on-time delivery of outcomes while meeting or exceeding expected levels of support and capabilities.

• Manage the teams and vendors supporting our critical collaboration platforms including but not limited to Exchange, O365, Microsoft, Cisco, Workspace ONE

• Serve as the subject matter expert for our overall collaboration experience and maintain policies and procedures to support the tools.

• Build strong relationships and coordinate with Business Unit leaders throughout the organization to ensure the teams are delivering high quality collaboration services.

• Perform other management duties as assigned by the organization to support IT and Entergy

MINIMUM REQUIREMENTS:

Minimum education required of the position.

Bachelor’s Degree strongly preferred (Computer Science or related filed) or equivalent work experience.

Minimum experience required of the position.

8+ years of experience managing diverse IT teams, focused on enriching end user collaboration.

Minimum knowledge, skills and abilities required of the position.

• Strong working knowledge of infrastructure and software development lifecycle and methodologies, demonstrated ability to lead diverse teams, experience in service delivery in highly outsourced environments, and in-depth knowledge of multiple technologies aligned with IT standards.

• Knowledge of all areas of the end user and collaboration platforms

• Knowledge of current IT Workplace computing and collaboration trends

• Ability to quickly adapt to changing events and priorities and realign resources as needed.

• Ability to translate complex technical information into terms and products useful to executive management/C-suite.

• Excellent social, verbal, and written communication skills, with demonstrated ability to effectively present analytical data to a variety of technical and non-technical audiences.

• Available to travel

• Comfortable working in high stress and ambiguous environments

• Capable of meeting deadlines and budgets

Certifications/Licenses required for this position.

None

#LI-NW1

#LI-HYBRID

Primary Location: Louisiana-New Orleans Louisiana : New Orleans

Job Function : Information Technology

FLSA Status : Professional

Relocation Option: No Relocation Offered

Union description/code : NON BARGAINING UNIT

Number of Openings : 1

Req ID: 115391

Travel Percentage :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en_US) to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here (humanr@entergy.com?subject=Accessibility) and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity) and Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

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