Experience Inc. Jobs

Description

Robert Half has partnered with a client in the Non-Profit industry seeking an Administrative Assistant. The role requires managing various case functions related to the HCV/Section 8 program, as well as maintaining effective relationships with landlords and participants in support of program operations. This role also includes providing superior customer service and dealing with participant and landlord issues. Located in New Orleans, Louisiana, this is a short-term contract to full time opportunity.

Responsibilities:

• Cooperate with other team members in the Voucher Administration group, and adjust workload accordingly

• Investigate and resolve participant and landlord complaints professionally and efficiently

• Communicate effectively with applicants, participants, landlords/owners, and co-workers

• Respond to resident and landlord inquiries, providing information on rent status, damage claims, property inspections, lease and contract provisions, program regulations, and Housing Authority policies

• Ensure timely processing of information received through mail, fax, or email for participant files

• Submit monthly performance reports as required

• Provide clients with information on policies and procedures within the scope of authority

• Maintain absolute confidentiality of work-related issues

• Perform other duties as assigned

Requirements

• Proficient in Section 8, Fair Housing, and Leasing Consultant tasks

• Demonstrated experience in an Administrative Assistance role within a non-profit organization

• Proficiency in Microsoft Excel

• Ability to manage multiple tasks and prioritize effectively

• Strong interpersonal skills with a collaborative mindset

• Excellent written and verbal communication skills

• Demonstrated problem-solving abilities

• Detail-oriented with a high level of accuracy in all work

• Ability to maintain confidentiality and handle sensitive information

• Demonstrated ability to work effectively both independently and as part of a team

• Experience in a fast-paced, deadline-driven environment

• Proactive attitude with an ability to anticipate needs and take initiative

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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