Experience Inc. Jobs

Job Information

Waitr, Inc. Event Success Associate - New Orleans, LA in New Orleans, Louisiana

Event Success Associate - New Orleans, LA

New Orleans, LA /

Waitr – Operations-Field Ops /

Part-Time Seasonal

Founded in 2013 and based in Lafayette, Louisiana, Waitr operates an online ordering technology platform, providing delivery, carryout and dine-in options. Waitr, along with Bite Squad and Delivery Dudes, connect local restaurants and grocery stores to diners in underserved U.S. markets. Together, they are a convenient way to discover, order and receive great food and other products from local restaurants, national chains and grocery stores. As of June 30, 2021, Waitr, Bite Squad and Delivery Dudes operate in small and medium sized markets in the United States in over 900 cities.

Job Summary

This position is responsible for the support and execution of pick up and delivery orders from concessions within the assigned venue. This position will partner closely with the vendors within the venue to drive business through on-time delivery and accuracy, and will provide face-to-face customer service with venue attendees as both a representative of the company as well as part of the overall venue experience.

This position is part-time seasonal based on event schedule for stadium.

Game dates:

10/3, 10/31,

11/7, 11/25, 12/2 12/27,


Essential Functions

  • Ability to provide excellent guest service while working in a very fast-pacedenvironment.

  • Evaluatefood order to ensure accuracy before the delivery ismade.

  • Servefood & beverages to customers directly in their seats, over-the-counter for pick up, and to designated areas within the venue fordelivery.

  • Coordinatemultiple orders and ensure on-time and accurate delivery.

Experience Preferred

  • 6 months in a customer service position.

  • 6 months in the food serviceindustry.

  • Priorconcessions and bar experience preferred BUT notrequired.

  • Mustutilize excellent guest service skills to enhance the experience and meet the needs of guests with a positiveattitude.

  • Mustpass a backgroundcheck.

  • Mustbe at least 18 years old.

Physical Demands

  • Ability to work in outdoor weather conditions for extended periods oftime.

  • Abilityto ascend and descend stairs repeatedly and frequently throughout yourworkday.

  • Abilityto lift, push and pull up to 25pounds.

  • Standing, walking, stooping, and bending for long periods of time.

  • Position Type/Expected Hours of Work

  • This is a part-time and/or temporary position.

  • Days and hours of work will vary but will consist primarily of evenings and weekends.

Core Competencies

Nimble: You move fast and accurately in a dynamic environment.

Logistical: Proactively seeks and finds ways to provide the highest standards of efficiency.

Innovator: Generates and recognizes creative solutions in varying work situations.

Team Player: Collaboration and strong communication skills.

Effective Communicator: Demonstrates open, honest and respectful written and verbal communication.

Results-Oriented: Productively focuses time and resources on activities to produce quality results.

Forward-Thinking: Problem solver, do whatever it takes attitude.

Strategic Thinker: Views events and possibilities from multiple perspectives. Understands the bigger picture and the interdependencies and effects of other systems.

Ethical: Maintains and promotes individual and organization integrity and values in the conduct of all activities.

AAP/EEO Statement

Waitr, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Waitr, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Waitr, Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.