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First Horizon Bank Business Transformation Specialist in New Orleans, Louisiana


The Business Transformation Specialist will help the enterprise achieve greater business collaboration, better user experience, and accelerated transformation, acting as a key contributor for business solutions. The candidate provides business insights and analysis on the enterprise-wide platforms by understanding the product solution, capabilities, and uses in order to provide recommendations for improved experience. The candidate should have the ability to develop business cases in collaboration with users, design teams, and external vendors. This person works independently and with a dedicated team supporting user acceptance and ensuring team goals are met.


  • Works alongside product owners and stakeholders to execute on enterprise goals

  • Supports testing for regular enhancement release cadence

  • Comfortable leading cross functional conversations in support of user story creation and refinement

  • Works closely with development team including addressing prioritization needs and providing real-time feedback on an ongoing basis

  • Independently resolves highly complex, multi-faceted problems, which are often unstructured and without precedent to meet the business needs of the users

  • Identifies and manages business activities (training, communication) required to support initiatives

  • Other duties and special projects may be assigned


  • Bachelor’s degree or equivalent

  • Excellent verbal and written communication skills

  • Strong communication and analytical skills with the ability to collect, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

  • Strong organizational skills with the ability to manage multiple tasks and meet deadlines

  • Broad understanding of the financial drivers of commercial banking, treasury services, and loan life-cycle

About Us

First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights

• Medical with wellness incentives, dental, and vision

• HSA with company match

• Maternity and parental leave

• Tuition reimbursement

• Mentor program

• 401(k) with 6% match

• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Follow Us

Facebook -- facebook.com/FirstHorizonBank

Twitter -- twitter.com/FirstHorizonBnk

LinkedIn -- linkedin.com/company/first-horizon-bank

Instagram -- instagram.com/first_horizon

YouTube -- youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q

Corporate Diversity Commitment:

We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)