Job Information
ASM Global ADA Facilitator in New Orleans, Louisiana
POSITION: ADA Facilitator
DEPARTMENT: Guest Services
REPORTS TO: Guest Services Staffing Supervisor
FLSA STATUS: Hourly/Non-Exempt
Summary
ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an ADA Greeter for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square.
Essential Duties and Responsibilities
ADA Greeters are stationed at all entry doors to provide guests with disabilities mobility assistance (via wheelchair) or escort/directional services
Escort guests requiring ticket relocations to the nearest Guest Services desk or the Box Office (depending on the event)
Escort guests to the Guest Relations Center to check out a wheelchair or check-in their personal mobility devices (i.e., walker, scooter, wheelchair, etc.)
Inform guests of amenities near their seating area
Deliver lost and found items to Guest Relations Center to be logged and secured in a timely manner
Escort guests back to the entry gate at the end of the event or as needed during the event
All other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be at least 18 years of age
Must successfully pass a criminal background check
Extensive building knowledge of the Mercedes-Benz Superdome, Smoothie King Center, and Champions Square
Be able to stand for long periods of time as well as carefully maneuver a wheelchair throughout the facilities and crowds
Must have knowledge of ADA procedures
Excellent communication skills
Able to work nights, weekends, and holidays as needed
Education and/or Experience
High School diploma or equivalent
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Applicants that need reasonable accommodations to complete the application process may contact 504-587-3995.