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Summary You will serve as a Supply Technician of NAVSUP FLEET LOGISTICS CENTER NORFOLK. Responsibilities You will formulate recommendations for corrective action when deficiencies and unsatisfactory conditions are encountered. You will evaluate functions using the Quality Assurance Surveillance Plan and organization's checklists. You will provide assistance through oral and written guidance prior to and during data collection. You will analyze data, draw conclusions, and present findings. You will analyze and evaluate the supply operation performance to determine if performance complies with established procedures. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least I have one year of specialized experience equivalent to the next lower grade level (GS-06) or pay band in the federal service or equivalent experience in the private or public sector providing supply support to include the receipt, stowage/issue, packing and shipping, processing requisitions, quality assurance, equipment management and oversight of supply processes and procedures. Specialized experience may including the following: 1) Following prescribed procedures to conduct quality assurance surveillance methods such as random sampling, planned sampling and evaluating customer service complaints to assist with analyzing performance; 2) Performing quality control investigations throughout various areas i.e.,.storage, receiving, packing, shipping, or inventory control; 3) Assisting with analyzing and evaluating supply operation performance to ensure compliance with established standards; 4) Investigating customer complaints and deficiency reports to recommend corrective actions; 5) Preparing quality surveillance reports and maintaining files. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education There is no education substitute in place of experience, Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. This position is eligible for part time, substantial or ad-hoc telework at the discretion of management. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category or higher. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.