Job Information
NJEDA Sr. Incentives Servicing Officer in New Jersey
Overview
Job Summary
Management and servicing of an assigned portfolio of incentive recipients to ensure compliance throughout the entire lifecycle of the tax credit/grant which supports the issuance of the tax credit/grant payments. This position is also responsible for working directly with incentives recipients, personnel in various internal departments, and external agencies to facilitate the issuance and/or transfer of tax credits. Utilizes specialized knowledge of the incentive projects and programs to address and resolve complex recipient issues and requests. Mentors less seasoned staff and works with Management to meet the demands of the department as needed.
$76,184 - 95,230
Note: The NJEDA currently offers a hybrid work schedule for up to 2 days of telecommute work from home. To participate, you will be required to have high speed home internet access and a manager's approval. This program does not supersede the "New Jersey First Act", which requires newly hired NJEDA employees to establish and then maintain, principal residence in the State of New Jersey.
Responsibilities
Essential Duties and Responsibilities
Works closely with incentive recipients and their CPA or authorized representative to verify project compliance with requirements of the incentive agreement, statutory requirements, regulations, and policies governing the programs.
Reviews and analyzes a high volume of project completion and annual report issuance submissions. Addresses any deficiencies and calculates the overall tax credit and annual award. Facilitates the issuance of all applicable grant payments/tax credits;
Ensures recipient compliance of maintenance phase submissions;
Ensures required deadlines are adhered to and extension requests processed in a timely manner. As required, receive, and review timely project status updates and active tax clearance certificates;
Performs comparative analysis of the information provided by the recipients and information obtained by the NJ Division of Labor. Works in conjunction with the Department of Labor to verify company reported job related data;
Performs comparative analysis of projects with multiple incentives to ensure there is no duplication of incented employees;
Approves and advances tax credit issuance certifications to the Division of Taxation for issuance of tax credit certificates/grant payments. Ensure statutory calculations are accurately applied and notice the recipients timely. Identifies those that are on hold due to unresolved issued;
Declines grants/tax credits when recipients have not met program requirements or the terms of their agreements. Facilitates the recapture of tax credits/grant repayments if continued violation of the terms of the agreement occurs;
Reviews recipient requests for modification to agreements and termination agreements and prepares recommendation memoranda for approval. Ensures the amendments are executed timely. If required, attends Project Review, Incentives Committee and NJEDA Board meetings to present projects and respond to questions regarding modification submissions and general program requirements; and
Conducts site visits to evaluate and assess continued adherence to the incentive program requirements. Document site visits with executive summary memoranda and checklists.
Works closely with recipients, CPA firms, and authorized representatives to review and analyze tax credit transfer documents for accuracy and consistency with incentives programs’ statutes and regulations, and department policies and procedures.
Works in conjunction with the Division of Taxation to ensure annual reports are certified where necessary, updates project data and notifies recipients of certified awards. Works with tax credit conversion recipients to facilitate annual tax credit issuances.
Liaises with department staff and the EDA’s Legislative Department to respond to OPRA/OSC requests as it relates to the department’s incentive portfolio.
Develops and maintains advanced excel spreadsheets/CRM advanced finds for portfolio maintenance and reporting. Maintains project data to reflect annual award estimates for budget funded programs and projects awarded tax credits to assist the Compliance and Budget Reporting Officer with OMB/Treasury reporting. Report on project/portfolio data upon request.
Responsible for managing, testing, and implementing new and expanded technologies through EDA’s incentives data management systems portal and CRM.
Acts as subject matter expert on incentive programs and issuance and transfer of tax credits including the review, recommendation and updates on all incentives post payment and tax credit issuance documents, processes, policies, and procedures.
Mentors, trains and coaches incentives servicing officers, compliance officers, program assistants, temporary workers, and interns.
Perform peer review of incentives compliance recommendations for tax credit issuance, agreement modification and forfeit/default/termination notification.
Promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customers.
Must complete annual and semiannual self-assessment as required.
Perform other duties or special projects, as assigned.
Skills and Abilities
Excellent customer service skills
Strong analytical, technical and organizational skills
Ability to prioritize workload, must be highly organized, detail-oriented, handle various tasks simultaneously and work independently within limited time constraints with little or no supervision
Ability to manage a large, diverse portfolio of customers simultaneously
Must be able to develop a high level of proficiency in understanding and applying NJ statutory and EDA policy guidelines in order to effectively interpret various Incentive Agreements
Ability to communicate effectively both verbally and in writing; proficient in grammar, spelling and editing; and foster communications with business professionals and EDA staff
Strong decision-making ability
Ability to meet tight deadlines
Must be able to maintain confidentiality and deal effectively and diplomatically with business professionals and EDA staff
Demonstrates respectful behavior and promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customers
NJEDA utilizes Microsoft as the core application platform and proficiency in the Microsoft Office Suite is preferred
Qualifications
Preferred Qualifications
Education and Experience Requirements
Bachelor’s degree and/or equivalent experience
7+ years work experience in Business, Finance, Insurance, Economic Development, or related field
Experience with legal documents preferred
Advanced degree or industry specific certification may be substituted for 1 year of experience
Physical Demands
Minimal
Ability to work outside normal business hours, as needed
Travel
As necessary to events, meetings, businesses, etc.
Certificates and Licenses Required
License: Staff are required to possess a valid driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essentials duties of the position
Note
The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time. Nothing in this job description shall be interpreted to conflict, eliminate or modify the employment-at-will status of NJEDA employees.
This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA.
NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs.
NJ SAME Program
In accordance with P.L. 2021, c. 465 and P.L. 2021, 466, the SAME program was established to enable New Jersey State agencies to hire, promote, retain, and advance qualified individuals whose physical or mental impairments impact their abilities to participate in the hiring and promotion process for non-competitive and unclassified titles within the State workforce.
The SAME program allows candidates, who identify as having a significant disability, to apply for non-competitive and unclassified positions through a fast track hiring process. This program uses a fast-track process that permits people who are eligible for the program to request that the State appointing authority schedule with them a good faith interview. For more information about the SAME program and the Fast Track Hiring program, please Click Here (https://www.nj.gov/csc/same/overview/index.shtml) . If you have any questions, please email, or call the contact as indicated on the job vacancy announcement.
This posting open to eligible applicants regardless of SAME eligibility.
Equal Opportunity Employer
Position Requirements
Foreign degrees/transcripts must be evaluated by a reputable evaluation service at your own expense and must be submitted prior to a start date. If this cannot be provided within 21 days of an offer the offer will be rescinded.
Must comply with the “New Jersey First Act” which requires employees hired after September 1, 2011, to reside in New Jersey. Non-New Jersey resident employees must relocate to New Jersey within one year of their date of hire and provide proof of residency to Human Resources.
Must complete an Outside Activity Questionnaire (disclosure of outside office or employment) on an annual basis.
Must review the required NJ State Ethics Guidelines found on the state website.
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LocationUS-NJ
Job ID 2024-2113
Category/Department Incentives, Servicing & Compliance