Experience Inc. Jobs

Description: This position is responsible for providing coordination, organization and supervision in all aspects of site locations under the IRS Volunteer Income Tax Assistance Program guidelines, from the establishment of a site in the community to overseeing the site operation during the filing season.

Primary Duties and Responsibilities (others may be assigned based upon program needs):

• Ensure all volunteers are certified to prepare tax returns at the appropriate level of certification, and to follow all site operating procedures.
• Supervision of volunteer overseeing the site operation during the filing season.
• Monitor adherence to the IRS Volunteer Standard of Conduct and Quality Site Requirements.
• Ensure that adequate volunteer coverage (including assistor, screener, quality reviewer), supplies, and equipment is scheduled/maintained at corresponding sites.
• Act as liaison between volunteers, the volunteer site and relevant sponsors, stakeholders and/or partners.
• Gather/compile timely statistical reports from volunteers and provide the reports to relevant sponsors, stakeholders (including the IRS) and/or partners.
• Work collaboratively with Volunteer Interpreter(s), as needed, in establishing special sites that focus on the Interpreters skill (e.g., Spanish speaking, hearing-impaired).
• At the conclusion of filing season, work with Program Staff, site sponsors, stakeholders (including the IRS) and/or partners to host a recognition event for volunteers.
• Serve on various committees of agency/division as deemed appropriate by Program Manager.
• Other duties as assigned by the Program Manager and/or Division Director.

Minimum Requirements:

• High School Diploma or GED Required
• Associates Degree or higher in Business, Accounting or related field preferred; or 3-4 years documented experience in tax preparation in lieu of degree.
• Experience in negotiations with strong understanding of tax law, credit counseling, budgeting and credit repair.
• CT drivers license and reliable transportation.

Knowledge/Skills/Abilities:

Good verbal and written communication skills.

Good interpersonal skills and ability to supervise staff and volunteers.

Ability to read, write and effectively communicate in Spanish/Polish is highly preferred.

Must be detail-oriented and possess strong organizational, verbal, and written communication skills.

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