Experience Inc. Jobs

Quality Manager

Location:

New Bremen, OH, US, 45869

Company Description:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Responsibilities:

• Coordinate and direct quality assurance activities and procedures for raw materials, processes, and finished products.

• Work closely with subordinates and verification activities in handling day-to-day projects, problems, and issues.

• Confer with the engineering, manufacturing engineering, production control, purchasing, and service personnel in resolving problems relative to product design, specifications, tooling, and production operations affecting quality. Ensure the correct implementation of corrective and preventive actions throughout. Participate in product teams, providing data analysis, and direction for improvement activities.

• Deal directly with customers on specific quality complaints and problems.

• Collaborate with other Departmental Leaders/Managers to select and develop key personnel in forming specialized work groups to monitor, evaluate, and improve processes and then be capable of providing performance feedback to appropriate areas. Lead and support the implementation of Quality Engineering methods (SPC), Six Sigma, and Lean to ensure processes are capable.

• Coordinate and direct the global Crown Quality Management System and ensure ongoing compliance and conformance.

• Process and approve employee paperwork to include vacations, personal leave, accident reports, return-to-work forms, employee improvement forms, etc.

• Perform duties such as creating/revising job descriptions, conducting Talent Development discussion sessions, rating performance, establishing/tracking goals and completing annual wage reviews.

Requirements:

• This position requires a four-year degree with ten years leadership experience.

• American Society for Quality – Quality Engineer, Manager and Auditor certifications also desired.

• This position requires an individual with strong communication skills, ability to lead/facilitate cross-functional teams, and exercise good judgment repeatedly and consistently.

• Must possess good organizational skills, project management skills, and be able to handle multiple tasks - including follow-up and task completion.

• Computer literacy, word process skills (MS Word), and spreadsheet skills (MS Excel) are needed.

• This position requires up to 5% travel.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled