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JOB REQUIREMENTS: Customer Care Representative - Summer Intern 2025At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This is a position with grade 17This position reports to Customer Care Team Lead - DrivesYour role and responsibilities As an intern, you will have the opportunity to gain hands-on experience through various projects. Each day, you will acquire knowledge by performing tasks as directed. You will also showcase your expertise by supporting ABB\'s operations and enhancing personal education/employment opportunities. The work model for the role is: onsite You will be mainly accountable for: *Manage customer transactions with a high degree of accuracy including but not limited to purchase orders, sales orders, project orders, and debit/credit memos using SAP, Sales Force, and other tools as required. *Able to demonstrate professionalism, patience, and a positive attitude while engaging customers orally and in writing. *Take calls, e-mails and instant messages from internal/external customers, sales leadership, and field sales personnel. Respond to inquiries and demonstrate a sense of urgency when critical issues arise. *Support the development and implementation of business processes to streamline order processing. *Develop creative and proactive solutions to day-to-day and event-based problems. Be an active member of the lean process improvement efforts by participating in continuous improvement projects and engaging in solutions to challenges. *Demonstrate a willingness to understand and own reports/metrics in support of continuous improvements. *Demonstrate an attitude of teamwork and emotional intelligence by supporting team members and building collaborative relationships across functions. *Ensure the completion and maintenance of all records, paperwork, documentation, etc. necessary to comply with regulatory demands, export and compliance guidelines and ABB internal policies. *Follow and comply with all... For full info follow application link. Equal Employment Opportunity and Affirmative Action at ABB Inc. ABB Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: http://www1.eeoc.gov/employers/upload/eeocselfprintposter.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA_508c.pdf ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/22056F64A5DB4F78