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Hackensack Meridian Health Community Health Worker- FT- Day in Neptune, New Jersey


“Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.”

Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!

Community-Health Workers (CHWs) provide social support, navigation and advocacy to HIV positive high-risk low-income patients within Monmouth and Ocean Counties in order to help them reach their health goals. CHWs act as caring neighbors to help patients address the social, medical and community problems that lead to poor health. The goal is to help patients deal with the `real life' issues that keep them from staying healthy, help with the tasks of getting medical care, and work on health goals by doing things like planning medical visits and healthy meals.


  • Meet patients in the primary care clinic or hospital and conduct needs assessment, including assisting patients to set health goals.

  • Provide patients with emotional, informational, and instructional support.

  • Make weekly follow-up calls and home visits to patients.

  • Motivating patients to meet their health goals.

  • Provide resources to help patients with social issues like homelessness, substance abuse, and food inequity.

  • Assist patients with organizing their records, making follow-up appointments, and filling their prescriptions.

  • Connecting patients with resources to help complete applications for benefits like insurance and food stamps.

  • Educating patients and partners on PrEP.

  • Finding patients lost to care.

  • Work with other CHW's and staff to create a directory of community resources.

  • Document each patient encounter in detail.

  • Prepare reports and documents as needed or requested.

  • Attend regular team meetings.

  • Attend paid training programs.

  • Other duties and/or projects as assigned.

  • Adheres to HMH Organizational competencies and standards of behavior.


  • Bachelor's degree in health related field or 3+ years experience in health or hospitality field with a High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.

  • Proficient in Google and computer data entry.

  • Excellent oral and written communication skills.

  • Ability to carry out written communication skills.

  • Ability to exercise judgment in the application of professional services.

  • Comfortable with home visits and outreach.

  • Comfortable with computer data entry.

Education, Knowledge, Skills and Abilities Preferred:

  • Long-term resident of Monmouth or Ocean County with a vast knowledge of social service resources available for these communities.

  • Prior experience as an outreach worker is a plus.

  • Prior experience working with HIV patients is a plus.

Job ID 2024-146942

Department J-HIV TEST & CNSLG

Site Jersey Shore Univ Med Cntr

Job Location US-NJ-Neptune

Position Type Full Time with Benefits

Standard Hours Per Week 40

Shift Day

Shift Hours 8a-4:30p Every other week Tuesday and Thursday 12:30p-9p

Weekend Work Every Fourth Weekend

On Call Work No On-Call Required

Holiday Work No Holidays Required