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KEPRO Case Manager (Social Worker) in Navajo County, Arizona

Case Manager (Social Worker) - Telephonic and Home Visits

  • Are you an experienced Case Manager looking for a new challenge?

  • Do you value care management and quality improvement?

  • Are you motivated, energetic, and excited to become part of the Kepro team?

If so, you might be our next new team member!

Must be able to speak the Athabaskan language

Who we need:

The Case Manager provides in-home, in-person care coordination in defined areas of Arizona and telephonic care coordination across the United States. Responsible for assessing, planning, implementing, monitoring, and evaluating options and services to effect an appropriate, individualized plan for the beneficiary across the continuum of care. Using independent judgment, the care manager utilizes clinical knowledge and competence, communication skills, problem solving and conflict resolution to effectively ensure optimal client outcomes with consideration to payer requirements. Also coordinates beneficiary needs related to community resources, financial assistance programs, and long-term activity of daily living needs outside the benefit criteria of the medical insurance coverage. Will work effectively with all health care team members internally and externally.

Why us?

Kepro is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.

People Focused. Mission Driven.

Shape the future of healthcare with us. We are mission driven to improve lives through healthcare quality and clinical expertise.

We do this through our people.

At Kepro, you can do meaningful work that makes a real difference for the lives of individuals across the country. We are an organization that cares deeply about our employees and we provide the training and support to do the best work of your career.

Benefits are a key component of your rewards package at Kepro. These benefits are designed to provide you and your family additional protection, security, and support for both your career and your life away from work. They are comprehensive and fit a variety of needs and situations. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.

What you’ll do:

  • Use of independent clinical judgement and discretion within scope of practice to assess, plan, implement, monitor and evaluate options and services to effect an appropriate, individualized plan with the beneficiary across the continuum of care; utilizes clinical knowledge and competence, communication skills, problem solving and conflict resolution to effectively ensure optimal beneficiary outcomes with consideration to client requirements.

  • Develops beneficiary centered care plans demonstrating shared accountability between beneficiaries, caregivers, and providers by working collaboratively with the beneficiary, their provider, and other members of the Funds Health Care team as necessary to coordinate care, address identified gaps in care or compliance, with the goal to optimize beneficiary function, or prevent further decline in health, consistent with the Funds and KEPRO “caring” philosophy.

  • Maintains strict standards for client confidentiality and client related information. Complies with all organizational, state and federal regulations and policies on confidentiality.

  • Manages case load to ensure all required documentation and entry of assessment results into web-based database are completed accurately and timely in accordance with regulatory requirements and company policies and procedures.

  • Maintains open communication with all appropriate parties.

  • Pursues ongoing education, certification, and self-development to remain current with case management standards.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

What you’ll need:

Required Qualifications

  • Bachelor’s degree in Social Work; and Active, unrestricted SW license in Arizona.

  • Preferred:

  • Master of social work (MSW)

  • Case Management Certificate (CCM)

Knowledge, Skills, Abilities

  • Ability to multi-task and prioritize with variable and sometimes conflicting deadlines; superior attention to detail and demonstrated ability in decision-making.

  • Demonstrated initiative and judgment in performance of job responsibilities, while maintaining professionalism, flexibility and dependability under pressure.

  • Strong communication (written/verbal), interpersonal, organizational, time management and communication skills with a strong focus on customer service, including building and maintaining relationships with internal/external customers and facilitating meetings.

  • Ability to work independently and as part of a team.

  • Ability to research/identify and apply appropriate standards of care.

  • Must be proficient in Internet/Web Navigation and research

  • Interest in continuous learning and a commitment to staying informed on regulatory changes.

  • Designated private workspace at home residence.

  • Ability to make home visits within contracted counties in Arizona.


  • Minimum 3 years Social Work experience w/older adult population in a healthcare environment

Thank You!

We know your time is valuable and we thank you in advance for applying for this position. Due to the high volume of applicants we receive, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Kepro and invite you to apply to future openings that may be of interest. Best of luck in your search!

The Kepro Talent Acquisition Team

Mental and Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 10 pounds; and occasionally travel within the state.

EOE AA M/F/Vet/Disability

Kepro is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.