Experience Inc. Jobs

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

VUMC IT Operations

Job Summary:

The (NEO) Network Engineering and Operations organization is responsible for wired network support within the VUMC enterprise. This position will oversee projects, design new deployments, conduct vendor and product evaluations and assist on complex tickets that have been escalated by junior Operations staff, administer VUMC network architecture and provide specific support in Data Center/ACI. This position will carry primary responsibility for network projects and data center activities, troubleshooting and monitoring of VUMC Network hardware, will actively engage with other workgroups to collectively discuss and implement improvements that will benefit VUMC and will have responsibility for additional network management tools (NetBrain, DNAC).

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KEY RESPONSIBILITIES

• Performs configuration and administration of communications network.

• Provide data, voice and video services distribution support.

• Perform routine and advanced maintenance of communications equipment.

• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

• Network Integration (Intermediate): Demonstrates mastery of Network Integration in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering Network Integration products and services without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.

• Network Troubleshooting (Intermediate): Demonstrates the ability to identify, locate, isolate, and resolve or repair complex problems relating to products, computers, communications devices, systems, cables and other equipment. Able to make use of all of the advanced capabilities of the primary diagnostic tools and analyzers available. Familiar with the capabilities of vendors to find and fix problems. Capable of finding solutions and answers beyond the area of specialty. Displays the competence to implement solutions that may go beyond the scope of immediate problem. Demonstrates persistence and thoroughness.

• Network Design (Novice): Capable of designing components of an overall network architecture. Gathers network requirements, creates physical and logical network designs and presents designs for approval. Understands bandwidth requirements based on expected traffic and needed performance. Understands trade-offs between different protocols and networking products. Plans and consults with application developers and business clients for the development and implementation of basic solutions that meet business requirements including performance, efficiency, and cost. Creates, reviews and documents router, switch, and link configurations based on standards and plans.

• Voice and Data Moves (Expert): Is a recognized expert and authority in the skill. Occupies the position which is the last internal resource for support or direction. Expected, as a result of the position, to have the ultimate knowledge, control, influence, and/or jurisdiction in the skill. Takes a lead role in developing best practices for the organization.

• Cable and Wiring Practices (Intermediate): Demonstrates mastery of the Cable and Wiring Practices in practical applications of a difficult nature. Recommends improvements to Cable and Wiring Practices in area of specialty. Possesses sufficient knowledge, training, and experience to be capable of successfully following Cable and Wiring Practices without requiring support and instruction from others. Able to train and educate by setting the example, giving appropriate instruction, providing leadership, and generally raising the level of performance of others while on the job.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

• Organizational Impact: Performs non-routine tasks that significantly impact team's performance with minimal guidance. * Problem Solving/ Complexity of work: Conducts research and analysis to solve some non-routine problems.* Breadth of Knowledge: Applies broad job knowledge and has basic job skills in other areas.* Team Interaction: Provides informal guidance and support to less experienced team members.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas. - Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.- Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond.- Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively: - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation: - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

4 years

Education:

Associate's

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled