VMware Senior Manager, CXS GTM Innovation Operations - Opportunity for Working Remotely in Nashville, Tennessee
Senior Manager, CXS GTM Innovation Operations
VMware accelerates digital transformation through a software-defined approach to business and IT. The trusted platform provider of choice for more than 500,000 customers globally, VMware is the pioneer in virtualization and an innovator in cloud and business mobility. A proven leader, VMware allows customers to run, manage, connect and secure applications across clouds and devices in a common operating environment.
Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today.
The VMware GTM Operations organization is looking for a Senior Manager of Innovation Operations within the Customer Experience and Success (CXS) Operations team . As the successful candidate, you will be responsible for leading improvements to our operational infrastructure, systems/tools and processes, as well as the operational integration of M&A initiatives.
Job Role and Responsibilities:
Run Sales and Delivery Operations work streams for various transformational projects across VMware Professional Services and CXS
Represent GTM Operations in the improvement, integration and application of our PSA and CRM tools, and function as a liaison with our field teams across CXS
Become a subject matter expert in our Sales and Delivery and quote-to-cash processes and policies, participating in initiatives that implement process improvement
Lead the operationalization of M&A integration, providing business and other support teams with guidance around how new organizations should leverage existing processes and tools
Translate business needs into specific process and reporting requirements in support of key strategic initiatives, including those related to SaaS transformation
Provide CXS senior leadership with regular updates and reporting on the progress of strategic initiatives
5+ years experience working in sales operations, program management or business operations within a complex software and consulting environment
Ability to work well in a fast-paced, matrixed organization with diverse stakeholders and competing priorities
Experience with Salesforce, Changepoint and Gainsight preferred
Program or Project Management skills (no certification required)
Strong communication, business analysis and problem-solving skills
Home Office - Anywhere in the United States
Note: This job opportunity is not eligible for employment-based immigration sponsorship by VMware.
Category : Business Strategy and Operations
Subcategory: Business Process
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2021-05-29
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.
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