Experience Inc. Jobs

Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Senior Application Engineer today with HCA Healthcare.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Come join our team as a Senior Application Engineer. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

The Senior Application Engineer reports to the Manager, 3M HIM Technologies – Technical Team and Supports the Solventum Web Coding & Reimbursement System, Solventum 360 Encompass System, and Solventum Audit Expert/Health Record Management (AEHRM) system by providing consistent technical knowledge as the subject matter expert for each platform.

The Senior Application Engineer understands the impact of business operational processes on system settings and possesses practical experience in the following domains: system architecture, application performance monitoring, application deployment and configuration, and application security.

The position will support lead engineers on multiple projects interacting with any of these applications and will be responsible for building strong working relationships and communicating with a wide array of individuals, including Senior Leaders, Business Owners, field staff, technical staff and vendor support staff.

MAJOR RESPONSIBILITIES

Technical

Responsible for meeting regulatory update deadlines and following change management processes from file acquisition to promotion to the Production environment

Provide ongoing maintenance and support of the appropriate batch job schedule using enterprise job scheduling tools

Work closely with the vendor and various ITG teams to monitor performance and capacity of the production servers, troubleshoot system issues, identify problem resolution and maintain complex disaster recovery processes

Maintain complex performance evaluation test and use cases, as well as, perform unit testing of applications

Identify, develop and implement process improvements to support HCA’s Lean initiatives and Agile development

Intermediate experience optimizing SQL Server database performance and knowledge of Jobs Agent

Communications/Documentation

Responsible for communicating via multiple media, including but not limited to conference calls, in person meeting participation and via written documentation across audiences with varying levels of technical expertise

Create and maintain technical specifications, technical documentation, application architecture documentation and support documentation

Serve as liaison with 3M and EHR vendors, monitor vendor service level agreements, review vendor issue management for responsiveness and accuracy of resolution

Strictly follows Change Management guidelines and requirements to maintain application stability and configuration documentation

What qualifications you will need:

EDUCATION

Bachelor's Degree - Preferred

EXPERIENCE

5 or more years relevant work experience in a Healthcare IT environment

OTHER SKILLS & ABILITIES

Microsoft Certified Systems Engineer or equivalent experience - Preferred

Experience with Windows Server 2019, 2022 - Required

Proficient with automation / scripting development languages such as Windows Batch / PowerShell – Preferred

Document management skills and competency in Microsoft Office Suite - Required

Knowledge of Active Directory and access management - Required

Software deployment, server maintenance and problem resolution experience - Required

Experience working with diverse and complex projects - Required

Strong interpersonal skills and the ability to work with a team - Required

Demonstrated experience in establishing and strengthening relationships - Required

Detail oriented and analytical with good organization skills - Required

Ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment - Required

Strong problem and issue resolution skills - Required

Good written and verbal communication skills and ability to communicate effectively with individuals at various levels within and outside of the organization - Required

Highly motivated and be able to work independently with little supervision - Required

Experience creating quality deliverables - Required

Flexible and adaptable to meet changing priorities - Required

Experience with large scale enterprise architectures, including DEV/QA/PROD deployment - Required

Experience with Citrix XenApp, Citrix XenDesktop and VDI platforms - Required

Experience building full stack web application (HTML+CSS, React, SQL Server, Bootstrap) - Preferred

Knowledge of HL7 Interfaces - Preferred

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Senior Application Engineer opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.