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Philips Sales Development Specialist - Campaign Management in Nashville, Tennessee


If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.

In this role, you have the opportunity to

The Sales Development Specialist is responsible for proactive inbound and outbound prospecting and lead management. This role will have a direct impact on our success by qualifying leads and uncovering opportunities adding to the sales pipeline. Responsible for coordinating campaign strategies focusing on development, implementation and findings.

This role will act as a layer between marketing and sales for all product lines including Patient Monitoring, Ultrasound and Imaging Systems. Responsible for building relationships through marketing activity – outbound call campaign, inbound inquiries, trade shows and referrals. The goal of a Sales Development Specialist is to take a perspective lead from a campaign, generate interest to customer, qualify the lead using the budget, authority, need, & timeframe to approach and communicate the opportunity with the appropriate Account Executive for follow up. Additionally, maintaining and updating customer information in SalesForce.com and fulfilling customer request for product information.

You are responsible for (but not limited to)

  • Responsible for generating and qualifying sales leads/opportunities for PCMS (Patient Care Monitoring Systems, IS (Imaging Systems) and Ultrasound products.

  • Builds relationships with prospective customers with the primary focus on lead generation and the development of new and existing accounts

  • Uncover ways to raise brand awareness for Philips product portfolio and gain account intelligence for new/existing accounts including: current equipment, number of units, decision maker and future plans

  • Responsible for managing the Philips relationship with customers and independently drive account needs or problems through resolution

  • Creates and follows campaign scripts or call guides with enthusiasm, and modify scripts as needed

  • Meets or exceeds lead generation and qualification performance metrics set by management while also maintaining additional responsibilities

  • Maintains and increases technical product information and application knowledge for Patient Monitoring, Ultrasound and Imaging products

  • Incorporate Lean Thinking to generate and assist in continuous improvement projects

  • Additional duties and responsibilities as assigned

You are part of

The Campaign Management Team in North America executes campaigns and qualifies leads for our Health Systems businesses in North America. Working closely with Field Marketing Managers, Events Team, Digital Marketing and Sales, we collaborate on the design and execute campaigns (mostly via telephone) to promote Philips solutions and uncover new leads to turn to opportunities to be included in the sales funnel.

To succeed in this role, you should have the following skills and experience

  • Bachelor's degree or equivalent combination of education and experience

  • 2+ years of relevant sales, marketing, or lead generation experience serving as a true customer advocate with a proven track record of success driving account needs or problems to resolution

  • Excellent interpersonal and communication skills

  • Possess a very strong phone presence for outbound calling

  • Ability to apply persuasive selling skills via telephone to address customer needs

In return, we offer you

We offer you a dynamic working environment in an innovative business, which offers you excellent opportunities to further develop and fully exploit your talents. This job comes with a competitive salary, excellent benefits and up-to-date training.

Why should you join Philips Global Business Services?

Working at Philips is more than a job. It is a calling to make life better for people through your meaningful work, focused on positively impacting 2.5 billion lives a year by 2030. You will be challenged every day to think fast and work innovatively by building knowledge and sharing best practices to help our business to grow.

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran