Experience Inc. Jobs

Leasing Assistant

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Leasing Assistant

Salary

$44,037.00 - $49,535.00 Annually

Location

701 South Sixth Street, TN

Job Type

Full-Time Non Civil Service

Job Number

MDHA07660

Department

MDHA

Opening Date

02/12/2025

Closing Date

2/25/2025 11:59 PM Central

• Description

• Benefits

Position Description

METROPOLITAN DEVELOPMENT AND HOUSING AGENCY

HUMAN RESOURCES DIVISION

Position Open: February 11, 2025

Position Closing Date: February 25, 2025

Job Announcement

Position: Leasing Assistant

Salary Range: $44,037 -$49,535

In Office Work

Under the supervision of the Property Manager or Assistant Manager is responsible for providing general administrative support, customer service, clerical, general accounting and leasing duties of an affordable housing property. MDHA offers competitive salaries and an amazing retirement program. Our Mission is to create affordable housing opportunities, support neighborhoods, strengthen communities and help build a greater Nashville

Typical Duties

ESSENTIAL FUNCTIONS

• Assists in the admission process for residency at property sites;

• Prepares and maintains complete resident files;

• Interviews and assists residents in the leasing and re-examination process;

• Accurately charge and post rent payments and other charges; collect delinquent rents and reconcile accounting files daily;

• Accurately, calculate rent, late fees, and other charges and posts to residents’ accounts;

• Answer telephone calls and handles residents’ complaints and requests in a courteous and professional manner;

• Prepares invoices and receipts to tenants;

• Distributes accurate information on rental policies and procedures in person, over the telephone or electronically;

• Accepts rental payments and immediately process after verifying balance on tenant ledger;

• Demonstrate full knowledge of application information, screening process, and policies and procedures regarding rental of apartments,

• Prepares leases and related admission records;

• Articulate clearly when explaining leases and other MDHA policies and procedures to applicants as well as existing tenants;

• Prepares annual and other reexaminations;

• Schedule move-in/move-out inspections; make -ready unit inspections, and follow-up with maintenance staff;

• Demonstrate accuracy and attention to detail when communicating orally and in writing;

• Issue/monitor issuance of recertification notices to tenants on a timely basis (120/90/60/30 days);

• Input work orders, perform call back to tenants prior to closing them;

• Demonstrate proficiency with Yardi software and be knowledgeable with modules provided in share point;

• Demonstrate proficiency with HUD Handbook 4350.3 Rev-1 (Occupancy Handbook);

• Maintains a professional appearance and attitude;

• Performs back-up duties to the property manager in their absence and communicates with property managers.

• Prepares fiscal and management reports

• Assist the property manager in procurement purchases and vendor information, order office supplies and maintain office spending budget.

• Other duties as assigned;

Minimum Qualifications

REQUIRED EDUCATION AND EXPERIENCE

Two years of college education from an accredited college or university plus one (1) year of experience in property management, leasing or apartment rental experience.

LICENSE REQUIRED

Valid Tennessee driver’s license; COS required after two years of hire date.

Preferred Experience, Knowledge, Skills, and Abilities

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Behavioral Skills:

Ability to establish working relationships with property managers, service partners and low income residents; ability to perform general clerical duties; detail oriented and ability to handle multiple tasks; willingness, mental and physical ability to perform the duties involved in this classification

Technical Skills:

Knowledge of the principals and practices of affordable housing and federal, state and local laws and regulations governing housing operations as outlined in HUD 4350 handbook; knowledge of general accounting, budgeting and procurement policies and practices; ability to make good decisions; ability to follow policies and procedures, meet deadlines, ability to maintain courteous communications with residents, applicants and the general public, ability to learn and input data in Yardi software.

Physical Skills:

Willingness, mental and physical ability to perform the duties involved in this classification. Ability to perform work with or without an accommodation that requires sitting, standing, and walking, dexterity of hands and clarity of vision, speech and hearing and powers of observation; other physical duties as required.

Financial Skills

Ability to perform general accounting and rent calculations

THE METROPOLITAN DEVELOPMENT AND HOUSING AGENCY IS AN EQUAL OPPORTUNITY EMPLOYER AND HIRES REGARDLESS OF RACE, COLOR, NATIONAL ORIGIN, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, AGE, RELIGION, AND DISABILITY, GENETIC INFORMATION OR ANY OTHER LEGALLY PROTECTED STATUS. Apply at https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=790b0041-9dbf-44c2-b0f4-a7c9d148bf03&ccId=19000101_000001&jobId=502288&lang=en_US. Upon reviewing all applications submitted for job openings, the Human Resources Office will notify those applicants who are selected for personal interviews. Applicants selected for a position must successfully pass a pre-hire physical examination and drug screen in order to be hired. MDHA is certified by the State of Tennessee as a Drug-Free Workplace

Metropolitan Development and Housing Agency

701 South Sixth St.

Nashville, Tennessee 37206

www.Nashville-MDHA.org

TDD#252-8599

To request a reasonable accommodation or assistance with language interpretation, please call 615-252-8550

Full-time, Civil Service positions -

10 Vacation Days per year (increasing after 5 years of service)

1 Sick Day per month

12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -

20 vacation days per year

3 Personal days per year

1 Sick Day per month

12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

Employer

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

(615) 862-6640

Website

http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx

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