Job Information
FASTSIGNS Inside Sales Representative in Nashville, Tennessee
FASTSIGNS of Nashville (Green Hills) is hiring for a proactive and driven Customer Service Rep/Inside Salesperson to join and compliment our established and dynamic team. We are looking for someone who loves helping business owners build their business with signage, and is always up for a challenge.
In this role, you will often be the initial contact with current and prospective business-to-business clients. Our customers find us through our National Television and Online adveristing, as well as local word-of-mouth for our top rated sign and graphics products. We have a 5.0 rating on Google Reviews, and have an excellent reputation in the Nashville and surrounding areas.
Responsibilities Include:
- Answering and directing phone calls
- Capturing information to develop thorough estimate
- Preparing estimates
- Responding to emails
- Collaborating with the sales team to attract and retain new clients
- Providing customer support throughout the entire sales process, from initial consultation to order fulfillment
- Troubleshooting and resolving customer issues and concerns
(Please click link to see more information regarding the position)
Benefits/Perks:
- Monday thru Friday - 9 to 5 (no weekends)
- Paid Vacation and Holidays
- Performance Bonus
- Ongoing Training and Development Opportunities
Qualifications:
- Reliable Transportation
- 2-3 years of retail or counter sales experience preferred, B2B experience a plus
- Sign, printing or graphic design experience a plus
- Proficiency in Microsoft Office Suite and CRM Software (Salesforce, Hubspot, etc)
- Excellent communication and interpersonal skills
- Great listening and organization skills
- Ability to work under pressure to output high volume, high-quality work
- Ability to work independently
- Strong Organizational and time management skills
Ideal Candidate:
- Friendly, customer-oriented with professional demeanor
- Naturally curious and solutions oriented
- Notices something that needs to be done and takes care of it
- Works with autonomy once shown and is able to apply that knowledge to similar tasks