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Jimmy John's General Manager in Nashville, Tennessee

General Managers oversee all aspects of in-store operations, including but not limited to staffing/scheduling, food safety, inventory/stock ordering, COGS management, cash handling and brand compliance. The General Manager is responsible for ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. General Managers must be self-motivated individuals who have superior leadership skills and execute systems and procedures with 100% integrity.


Bonus quarterly based on sales, performance of store.

Blue Cross Blue Shield Insurance after 6 months

1 week of paid vacation after 1 year of employment

2 weeks paid vacation after 2 years of employment


Job Summary: Manages all functions of a Jimmy John's restaurant to ensure customer service and high-quality products are delivered to ensure restaurant profitability when the General Manager is not on duty. Responsible for the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.

Duties and Responsibilities:

Perform all duties of Inshoppers and drivers.

Manages a staff of approximately 3 to 50 employees. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees based on performance.

Provides on-the-job training for new employees.

Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.

Assists in the supervision of the preparation, sales, and service of food.

Forecasts food items. Estimates what amount of each food item will be consumed per shift.

Supervises food preparation and service operations while on duty. Assists inshoppers during rush periods to ensure the maintenance of restaurant efficiency.

Assists inshoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.

Ensure that every customer receives world-class customer service.

Route deliveries and serve drivers to maximize delivery business and speed.

Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production).

Completes Closing Procedures.

Executes systems and procedures with 100% integrity and completeness.

Completes daily and weekly paperwork.

Responsible for 100% of the cash drawers at all times during the shift.

Receives and stores product.

Audits previous shift's systems and procedures for 100% integrity and completeness.

Completes preventive maintenance and upkeep on store's equipment and supplies.

Performs other related duties as required.

Knowledge, Skills, and Abilities:

Must be able to read and write and communicate in English.

Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.

Must be able to lift 50 pounds.

Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance, and a clean driving record.

Must have the stamina to work a minimum of 50-60 hours a week.

Special Requirements:

Willing to work overtime, holidays, weekends as business dictates.

Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.

Ability to handle and resolve customer threats and issues.

Ability to handle and resolve employee issues.

Skills to use a personal computer and various software packages (Word/Excel).

Ability to handle stress and high-volume operations.

General Manager:

• Must be at least 18 years of age, have a valid driver license, car and clean driving record

• Must be able to lift 30-40 lbs. regularly throughout shifts

• Ability to stand, bend, reach and scoop through-out assigned shift

• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

General Manager:

  • Ability to work a 40+ hour week

  • At least 18 years of age, with valid driver license and clean driving record

  • Jimmy John Manager Certification

  • ServSafe Manager Certification

  • Basic understanding of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat

  • Must be able to perform, teach and train all aspects of Assistant Manager, PIC, InShopper and Delivery Driver positions, as needed

  • Ability to handle fast-paced and high stress situations in the store

  • Organize and establish priorities in the store with minimal supervision

  • Willing to coach and task-manage employees on store operations

Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!