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HEI Hotels Cocktail Server in Nashville, Tennessee

Excellent service is a tradition at the Sheraton Music City Hotel. Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space. We have been the winner of 10 consecutive “Gold Key Awards” for meeting excellence from Meetings & Conventions magazine and have recently undergone an extensive renovation. With dedicated associates, we are poised to exceed our guest’s every need.

Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service. Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more. Do you want to become a part of this excellent team and have fun at work? If you answered YES then apply now to join our Sheraton Music City Hotel family.

We value U.S. military experience and invite all qualified military candidates to apply.

Serve guests in a hospitable manner to ensure positive guest experience.

  • Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.

  • Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.

  • Prepare station for readiness prior to opening and closing of each shift.

  • Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.

  • Perform all side work duties according to side work schedules.

  • Comply with attendance rules and be available to work on a regular basis.

  • Perform any other job related duties as assigned.

  • Hotel experience preferred.

  • Ability to establish and maintain effective working relationships with associates, customers and patrons.

  • Ability to use point of service computer.

  • Full knowledge of state liquor laws.

  • Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.

  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Requisition ID: 2021-16427

FLSA Status: Non-Exempt

Street: 777 Mcgavock Pike

Location Description: Excellent service is a tradition at the Sheraton Music City Hotel. Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space. We have been the winner of 10 consecutive “Gold Key Awards” for meeting excellence from Meetings & Conventions magazine and have recently undergone an extensive renovation. With dedicated associates, we are poised to exceed our guest’s every need.

Why work at Sheraton Music City? We are a fun, energetic and enthusiastic team that has a passion for delivering outstanding service. Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more. Do you want to become a part of this excellent team and have fun at work? If you answered YES then apply now to join our Sheraton Music City Hotel family.

We value U.S. military experience and invite all qualified military candidates to apply.

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