Job Information
House of Blues Closed Circuit Television (CCTV) Operator - Ascend Amphitheater in Nashville, Tennessee
Job Summary:
Who are we?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows and 95+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 900 brands with the 86 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .
Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
The Role:
A ct as a communication point for emergency and non-emergency calls during concerts. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Job Functions:
Work in conjunction with the venue management to ensure compliance with all policies and procedures that relate to local, state, and federal laws and regulations.
Work directly with venue management regarding issues that require the attention of medical, security, or police
Log all two-way radio communication regarding security, medical, and police
Monitor venue CCTV during all phases of event to ensure safety of all parties on site
Maintain a log of all incidents that occur during each event
Investigates and resolves complaints via venue CCTV .
Monitors venue activity and informs department heads of potential deployment changes needed
Observe visitors, patrons, and employees via CCTV to preserve order and protect property.
Communicates pertinent information to the staff at pre show meetings.
Ability to work with a diverse group of co-workers and develop strong working relationships across all departments.
Receive emergency and non-emergency calls and record significant information
Address problems and requests by transmitting information to the proper departments
Prioritize radio calls according to urgency and importance
Use radio communication to send crews to appropriate locations
Maintain logs and records of radio calls, activities and other information
This position is part-time, seasonal; requires evening and weekend availability.
Qualifications:
High School Diploma or equivalent preferred.
At least 2 years of experience in a similar role preferred
Strong strategic thinking and creative problem-solving skills
Excellent verbal, written and interpersonal communication skills
Experience with CCTV software is strongly preferred
Acute sense of judgment, tact and diplomacy
A strong sense of teamwork and ability to execute programs
Ability to use standard office equipment
Proficient in Microsoft Office
State licensure if required by law
If the above description sounds like you and fits your background, apply online at www.livenationentertainment.com/careers to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search
About Us
Recognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.