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Description

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Change Management Manager opening with HCA Healthcare today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

We are seeking a Change Management Manager for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

Since our founding, HCA Healthcare has prioritized and embraced innovation to continually improve care for our patients and to support our clinicians. In 2021, we formed a Care Transformation and Innovation (CT&I) department dedicated to creating the future of patient-centered care. Through the clinically led integration of technology into care delivery, CT&I aims to improve healthcare delivery by working directly with our frontline caregivers to identify opportunities and innovative ideas while testing, measuring and sharing solutions across the enterprise. HCA Healthcare’s work in advancing technology and the dedication of our more than 300,000 colleagues to care for our patients help drive our commitment to improve more lives in more ways.

The Change Management Manager is responsible for enabling the execution of the Change Management strategy for iterative product development within Care Transformation & Innovation (CT&I) and reports to the Director of Change Management. This role will develop people adoption strategies and deliver interventions to realize transformation in healthcare delivery. This role will work with an interdisciplinary team, leaders and colleagues at HCA Healthcare innovation sites to enable agile testing and development, and prepare implementation teams for enterprise-wide deployment of CT&I products.

Key Responsibilities:

• Collaborate with CT&I team, leaders and innovation locations to understand the issues and challenges involved in driving change for iterative products.

• Leveraging an agile change management approach, build and test solutions elbow to elbow with interdisciplary teams to inform the execution of large scale, enterprise-wide strategic initiatives.

• Define and execute product-centric change management strategy to realize CT&I transformation objectives.

• Execute Change Impact Assessment and Change Readiness Assessment frameworks for care model and care delivery initiatives.

• Monitor metrics measuring impact of agile change interventions in driving successful change.

• Ensure utilization of adoption/training programs for technology implementations and clinical innovation initiatives.

• Implement targeted and agile approaches to manage change leadership and workforce transition.

• Execute on culture and engagement strategies.

• Manage concerns and perspectives across key stakeholder groups (e.g., physicians, nurses, revenue cycle, IT, leadership), to build tailored Change Management solutions.

• Effectively navigate the HCA network across stakeholder groups and functional areas, to implement a cohesive, iterative Change Strategy.

• Report and escalate issues and risks to the Change Management lead as necessary.

• This job may require up to 50% travel.

Education:

• Bachelors Degree Required

• Masters Degree Preferred

• 3-5 years of experience in healthcare and/or product-centric change management preferred

• Certification in Change Management: Generalist preferred

Knowledge, Skills, Abilities, Behaviors:

• Previous Organizational Change Management leadership experience (innovation/start up environment, complex project experience and/or experience in a clinical setting is preferred), minimum 5 - 7 years required

• Fluent and current on Change Management trends (human centered, iterative methodology, product-centric change management preferred)

• Excellent organizational, time-management, and interpersonal collaboration skills

• Strong oral and written communication skills, including presentation skills

• Innovative problem-solving expertise in environments of healthcare

• Comfort utilizing technology, to include AI, to solve problems and complete tasks

• Ability to build, develop, and sustain relationships

• Strong facilitation skills

HCA Healthcare (Corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.

Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN

Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Change Manager opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.