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Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Rev Cycle Leadership

Job Summary:

The Vanderbilt Health Executive Search Team is conducting a national search for an Associate Vice President Revenue Cycle Management & Billing Operations. As a leading academic medical center, we are committed to providing the highest quality patient care, conducting groundbreaking research, and training the next generation of healthcare professionals. Our Associate Vice President of Revenue Cycle Management & Billing Operations plays a crucial role in supporting these efforts by managing the financial health of our institution. The leader in this crucial role will engage with colleagues across the institution and external vendors to continuously improve business processes and all related upstream workflows.

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Shift: First Shift (Days) Remote

Role Accountabilities:

• Oversee, monitor, and manage the Business Office leadership team to ensure optimized accounts receivable and external vendor activities to meet organizational Key Performance Indicators.

• Strategize and guide efforts to streamline and automate processes to improve efficiency and accuracy in all department areas.

• Work closely and collaboratively with teams across VUMC to communicate and educate about the financial impact of operational and strategic programs.

• Ensure strict compliance with Revenue Cycle Business Office internal controls, policies, and procedures.

• Support the development of the annual revenue budget in conjunction with finance leadership by providing specific direction, input, and review of anticipated changes in revenue.

General Expectations:

Leadership:

• Provide leadership and model behavior to promulgate the institution's mission and values to the department.

• Create an organizational culture (both within and across departments) that provides a safe, satisfying, and enriching environment for employees and provides qualified, competent staff to meet patient and departmental needs.

• Create an environment that encourages and supports self-development and learning for all staff through regular feedback.

Goals and Objectives:

• Develop departmental plans and objectives based on the interpretation of institutional policy and goals.

• Achieve goals and objectives by developing project plans with timelines and milestones and holding staff and peers accountable to meet agreed-upon deadlines.

Performance Improvement:

• Analyze and evaluate ongoing department programs to identify areas where adjustments/improvements are needed.

• Initiate changes in or develop new policies, procedures, and methods.

• Prioritize, initiate, and oversee efforts to automate processes to optimize accuracy and efficiency.

• Participate in departmental and interdepartmental committees to address problems and facilitate information exchange about programs, questions, etc.

• Identify, establish, and evaluate quality assurance standards, programs, and procedures within the department.

Departmental Management:

• Analyze and evaluate budget variances.

• Prepare justification or develop alternatives for cost containment/reduction.

• Establish and assess standards of performance to ensure the safe, effective, and efficient operation of the department.

• Ensure departmental adherence to all Human Resources and VUMC policies and procedures.

• Participate in periodic management meetings to keep top management informed of departmental problems and concerns.

Staff Management:

• Develop staffing plans to meet departmental objectives.

• Define the qualifications and performance expectations for all staff positions through the Performance Development system, including department-specific job descriptions and measurable performance standards.

• Ensure staff development through orientation, training programs, and work experiences.

• Assess staff competencies against performance expectations stated in their job descriptions (typically annually).

• Supervise the team to ensure coordination and control of the work and procedures; provide advice/consultation to staff on escalated issues.

• Adjust work schedules or project priorities to meet emergencies or changing conditions.

Qualifications – External:

• Bachelor's Degree and 7 years’ experience

Preferred Qualifications:

• 8 years plus of relevant experience

• 5 years plus Finance leadership experience

• Strong operations experience

• Academic medical center experience

#LI-AM1

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

• Organizational Impact: Establishes function strategies with direct impact on the function results.* Problem Solving/ Complexity of work: Directs the resolution of numerous strategic issues that affect own function and the broader organization.* Breadth of Knowledge: Applies in-depth business knowledge across multiple areas of the business. * Team Interaction: Leads a function serving the organization at large.

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Acts upon constructive feedback from all levels of the organization and initiates strategies to develop talent in others. - Builds and Maintains Relationships: Leverages relationships and insight to forecast potential future needs and influence delivery of work to exceed expectations. - Communicates Effectively: Anticipates difference audience concerns, styles and finds mutually beneficial solutions across conflicting and sensitive issues. Delivering Excellent Services : - Serves Others with Compassion: Demonstrates in-depth knowledge of broad-based issues and considers the interests of others to improve satisfaction of services. - Solves Complex Problems: Critically evaluates complex information and identifies trends/risks to make recommendations to improve processes across areas. - Offers Meaningful Advice and Support: Provides ongoing feedback and development discussions to motivate and support team members to maximize performance .Ensuring High Quality : - Performs Excellent Work: Anticipates problems or obstacles which may interfere with quality standards and develops plants to ensure area's quality standards are met. - Ensures Continuous Improvement: Routinely draws upon valuable learning from others, past experiences, and new information to determine key opportunities. - Fulfills Safety and Regulatory Requirements: Develops appropriate corrective actions for unsafe environments in order to ensure operational and safety compliance. Managing Resources Effectively: - Demonstrates Accountability: Identifies potential obstacles to goal achievement and develops solutions to address those obstacles. - Stewards Organizational Resources: Creates the appropriate systems and processes to effectively manage resources. - Makes Data Driven Decisions: Applies in-depth knowledge of data to recommend and implement new approaches to improve decision making capabilities. Fostering Innovation: - Generates New Ideas: Identifies opportunities and leads development of new initiatives that create value across areas. - Applies Technology: Creates the energy and drive for self/others to identify and leverage technology in new, innovative ways to drive greater efficiencies. - Adapts to Change: Anticipates the change process and clearly communicates impact on others/own team(s), assisting them in embracing the change.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

7 years

Education:

Bachelor's

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled