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Covenant Health MEDICAL INTERPRETER- Spanish in Nashua, New Hampshire

SPANISH MEDICAL INTERPRETER

JOB SUMMARY

Responsible for a variety of oral interpretation, limited written translation and medical escort services to assist limited English Proficient (LEP) patients and their family and healthcare providers in a variety of patient care settings within the Covenant Health System. The spoken language medical interpreter must have the ability to work with diverse populations from various economic backgrounds and age groups. The ability to work as an effective member of a dedicated team in a fast-paced Health Care environment with a variety of customer service needs providing simultaneous and consecutive communication facilitation. Other responsibilities will be to provide support to the Interpreter Services Departments under the direction of the Director/Manager; duties include but are not limited to: staff education, data entry, reminder phone calls.

He/she must be committed to the provision of interpretation services with a high regard for accuracy, confidentiality and quality.

Essential Duties and Responsibilities

  • Effectively facilitate communication using both source and target language, cultural mediation, and knowledge about accessibility.

  • Adheres to federal and state laws regarding medical interpreting as well as system and department policies.

  • Ability to endure periods of heavy workload or stress.

  • Ability to be objective, articulate, and organized with well-developed work habits; be even-tempered and flexible.

  • Ability to attend education/information medical seminars and ability to assimilate material received.

  • Ability to maintain good communications and positive working relationships with employees, physicians, other departments and the public.

  • Maintain patient confidentiality when organizing, planning, scheduling interpreter requests and set appropriate priorities.

  • Abides by the national standards of practice and ethics as defined by the National Council on Interpreting in Health Care (NCIHC) and the International Medical Interpreters Association (IMIA).

  • Abides by the Standards of Conduct which is the basis for the Organizational Integrity Program

  • Supports and Promotes the mission and values of Covenant Health Systems and the Catholic Health Ministry.

    JOB REQUIREMENTS

    Education:

  • Certifications such as those endorsed by CCHI or CMI. If certifications are not available in your language you are required to pass a language assessment.

  • Credentialed in medical interpreting (ie: Bridging the Gap, MiTio, Ascentria Language Bank, Cross-Cultural training, 40 hour accredited medical courses).

    Experience

  • Must have at least 1 year of community/medical interpreting experience

  • Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI, and NCIHC).

  • Familiarity with the medical profession and its privacy laws (HIPAA) as well as other state and federals laws applied to medical interpreting.

    Other Requirements

  • Current Driver’s License with driving record suitable to Covenant Health Systems operations and corporate risk management.

  • Strong aptitude and passion for customer service , teamwork and interpreting.

  • Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences as it relates to medical care.

    Covenant Health Mission Statement

    We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

    Core Values

    Compassion

    We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

    Integrity

    We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

    Collaboration

    We work in partnership, dialogue and shared purpose to create healthy communities.

    Excellence

    We deliver all services with the highest level of quality, while seeking creative innovation.

    We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.

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