Experience Inc. Jobs

The Opportunity

Delaware North Gaming is searching for a Food and Beverage Manager to join our team at Gate City Casino in Nashua, New Hampshire. This role is responsible for managing the Food and Beverage operations for all assigned food and beverage outlets on the property. Other responsibilities include scheduling, hiring, mentoring staff, ensuring an excellent guest experience, performing monthly inventories as well as other various duties. If you are a hospitality professional looking to work for a company that offers career growth and endless opportunities, please apply.

Pay

Minimum – Anticipated Maximum Base Salary: $60400 - $81600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

Benefits

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance

• 401(k) with up to 4% company match

• Annual performance bonus based on level, as well as individual, company, and location performance

• Paid vacation days and holidays

• Paid parental bonding leave

• Tuition and/or professional certification reimbursement

• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities

• Responsible for hiring, training, developing, evaluation, scheduling and discipline of Food and Beverage team members.

• Control labor expenses based on business needs.

• Monitors staff to ensure outstanding guest service is being provided to guests and handles any guest concerns or complaints.

• Provides continual evaluation of processes and procedures to improve efficiency and service to increase productivity wherever possible.

• Review and analysis of Food and Beverage Outlet financial reports, including the monthly profit and loss statements and payroll to ensure monthly budget requirements are achieved.

• Ensures Food and Beverage Supervisors follow Departmental guidelines as dictated by Company Policies and Procedures.

• Ensures Food and Beverage Outlets are clean, organized and that all equipment is properly maintained.

• Ensures health, safety and sanitation standards are always followed.

• Assists with check reconciliation regarding voids, comps, promos and discounted items.

• Continuously monitors POS system checking for errors, price variations and accuracy.

• Perform other duties as assigned.

Qualifications

• Minimum 3 years of Food and Beverage Management experience in a casual dining, high-volume Food and Beverage outlet.

• Must be multi-faceted and able to work relief shifts in all FOH operations.

• Must maintain open availability.

• Must be able to work varied shifts to include evenings, weekends and holidays.

• Excellent written, verbal and group presentation communication skills.

• Effective leadership techniques, program/system planning, decision making, staff development, statistical reporting/analysis and cost-benefit analysis skills.

• Excellent computer skills (experience with Microsoft Word, Excel, and Power Point).

• Working knowledge of kitchen equipment and sanitation guidelines.

• At least 21 years of age.

• High school diploma or equivalent.

Shift Details

Day shift

Evening shift

On call

Holidays

Evenings as needed

Weekends

8 hour shift

10 hour shift

Event based

Who We Are

Delaware North Gaming operates Gate City Casino in Nashua, New Hampshire. We offer players slots and video gaming machines, table games, poker rooms and tournaments, mobile sports betting, full-service restaurants, and own and operate the Sheraton hotel located nearby.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.