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Covenant Health CONTINUOUS VISUAL TELEMONITOR in Nashua, New Hampshire

Summary

Under the general direction of the Clinical Nurse Manager, in accordance with the practice standards established by the Nursing Organization and by the specific unit/department in accordance with the rules, and regulations and/or standards established by the State Board of Nursing, Det Norske Veritas (DNV) Accreditation and appropriate specialty organizations relevant to the patient population under care of the Continuous Visual Telemonitor (CVT).

Essential Duties and Responsibilities

  • Supports and promotes the mission and values of Covenant Health Ministry.

  • Capable of continuous monitoring of up to ten patients at one time and always remains alert while on duty

  • Communicates effectively with patients using a microphone and headset

  • Communicates with hospital staff and respond quickly to patient behavioral changes

  • Uses discretion and courtesy when working with patients, visitors, and staff

  • Efficiency in multitasking

  • Prioritizes simultaneous situations

  • Receive report on continuous visual monitoring candidate from RN.

  • Place patient under continuous visual monitoring only after receiving report from the RN.

  • Ensure that appropriate patient information is entered into the telemonitoring software correctly.

  • Document initiation of continuous visual telemonitoring on the patient log.

  • Perform hourly virtual rounds on the patients. Rounds include but are not limited to environmental safety evaluation and verbal communication with the patient if appropriate.

  • Continuously monitor patients and attempt to verbally redirect, as necessary.

  • Call floor staff directly via communication device if an issue arises with the patient that requires staff attention.

  • Activate Stat Alarm when a patient is not following direction, or the situation is emergent.

  • Initiate electronic privacy curtain upon request from clinical staff and follow up when the allotted time has expired.

  • Update status of the patient when patient is out of the room (POOR) and follow up with expected return times.

  • Documentation a. Events prevented in the Intervention Log within telemonitoring software (if applicable). b. Adverse events in the Adverse Event Log within telemonitoring software (if applicable). c. Patient's activities every - hours and PRN (hospital to insert method of documentation).

  • Assist Gatekeeper and other nurse leaders as appropriate in identifying patients that could potentially be removed from continuous telemonitoring.

  • Notify Gatekeeper of any available telemonitoring devices.

  • Provide report to oncoming floor and monitor staff regarding patient status and activity for the shift. Include notable behaviors or trends in overall patient activity.

  • Communication Escalation Plan: (insert hospital specific communication flow).

  • Upon completion of appropriate competencies related to patient companion, provides constant observation of behavioral and at-risk patients.

  • Other duties as consistent with this role.

    Job Requirements

    Job Knowledge and Skills

  • Basic computer operation skills

  • Basic Microsoft windows experience

  • Crisis Prevention Institute (CPI) training preferred or obtained prior to completion of orientation

    Education and Experience

  • High school graduate or G.E.D preferred

  • Healthcare experience preferred

  • Licensed Nursing Assistant preferred

  • Geriatric or Mental Health experience preferred

    An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

    Working Conditions/Physical Demands

    Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, standing, walking, bending, stooping, and reaching. Occasional lifting/carrying up to 25 lbs. Some stress related to high level of responsibility for quality care.

    Americans with Disabilities Statement

    Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

    The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Covenant Health reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

    Standard of Business Conduct

    Every St Joseph Hospital employee is required to abide by the Standards of Conduct and to report any activity that appears to violate the Standards of Conduct.

    Covenant Health Mission Statement

    We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

    Our Core Values:

    Compassion

    We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

    Integrity

    We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

    Collaboration

    We work in partnership, dialogue and shared purpose to create healthy communities.

    Excellence

    We deliver all services with the highest level of quality, while seeking creative innovation.

    We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.

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