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Summary This position is located in Office of the Chief Human Capital Officer (OCHCO), Human Resources Operations and Policy (HROP) Regional Operations Branch (ROB). The supervisor is Colleen Todd. This position is Non Bargaining Unit. This position IS not subject to Confidential Financial Disclosure reporting requirements. This position IS not subject to security ownership restriction reporting requirements. Responsibilities The successful candidate will perform the full range of Senior Human Resources Specialist duties. Such duties include but are not limited to: 1.Provides technical direction and guidance to HR Specialists engaged in a wide range of HR operational processes and programs, to include: recruitment, staffing and placement (including special hiring programs); merit selection; salary administration and pay setting; labor and employee relations; position management and evaluation; records maintenance; and employee benefits and services. Ensures quality, accuracy and integrity of HR processes and data to enhance and improve HR operations. 2.Participates in meetings with the Associate Director for Human Resources Policy and Operations and Human Resources Branch Chiefs for the purpose of planning and implementing operational programs. Provides expert advice, guidance, and assistance to HR Specialists, employees, supervisors, managers and applicants. Facilitates knowledge transfer by acting as a mentor for lower graded employees within the Branch or the office in the analysis and resolution of difficult and complex questions or issues that arise in day-to-day activities. 3.Conducts discussions with management and supervisory officials at all levels to plan, promote and implement human resources management functions and to develop a better understanding and appreciation for effective human resources policies and procedures. Provides professional assistance in arriving at acceptable alternatives for accomplishing immediate and future human resources requirements of management. Participates with operating officials in implementing and explaining human resources management functions. 4.Provides staffing and classification services that ensure the placement of qualified employees for serviced areas, including implementing special employment programs. Administers classification program within classification authority through GG-15 and equivalent salary levels. Promotes sound employee-management relations in carrying out HR operations to include responding to grievances, appeals, and other information requests. Participates in labor relations activities, as required. Requirements Conditions of Employment U.S. Citizenship Required This is a Drug Testing position. Background investigation leading to a clearance is required for new hires. You must meet the qualifications for this position by no later than 30 calendar days after the closing date of this announcement and before placement in the position. Qualifications In order to qualify for this position, you must have at least one year of specialized experience at the next lower grade level in the Federal service or equivalent experience in the private or public sector. SPECIALIZED EXPERIENCE is defined as: Experience that provided you with knowledge of varied human capital management operations (e.g. staffing and placement; position management and classification; labor and employee relations; automated human resources information systems, benefits administration, etc.) Also, experience that demonstrates a thorough knowledge of Federal human resources regulations, policies, practices and procedures is required. The ideal candidate will be able to demonstrate the following: 1. Expert knowledge in the application of a wide variety of Federal and agency human resources regulations, policies, practices, and procedures to perform a variety of assignments in two or more of the following areas: 1) staffing and placement; and 2) position management and classification; 3) benefits administration; and 4.) employee and labor relations. 2.Demonstrated ability to provide leadership and guidance to meet competing priorities without compromising timeliness, efficiency and effectiveness of customer service and the quality of work products in the human capital program. (EXAMPLE: Discuss your specific training, education, and skills, and provide specific examples of assignments which demonstrate your ability to executive human capital related activities. Include experience assigning/delegating tasks, and matching assignments with the appropriate skills of personnel; establishing methods for evaluating work products or deliverables; resolving conflict and complex problems; implementing change management, mentoring staff, and providing oversight, guidance, and direction to human resources professionals. Describe specific work experience, training, and developmental assignments that demonstrate your ability to lead a team and meet competing priorities. Describe specific situations that required you to work under stressful or adverse conditions (competing priorities, tight schedules, deadlines, etc.) 3.Ability to communicate (both orally and in writing) complex and technical human resources issues in a clear, concise, and logical manner to all levels within or outside an organization (i.e., employees, managers, and agency senior leadership). (Examples may include writing standard operating procedures or other instructions, writing reports to the Office of Personnel Management, writing classification evaluation statements, informal or formal presentations to audiences of different sizes and levels.) 4.Ability to solve complex human resources challenges and problems by conducting research, interpretation, and analyses of applicable laws, regulations, and polices. Resolves problems by developing recommendations and proposing innovative solutions. (Examples may include the resolution of a variety of human resources management issues in the areas of merit staffing, position management and classification, pay setting, employee benefits and employee and labor relations.) 5.Skill in utilizing human resources information systems and software applications (e.g., automated hiring systems and assessment tools, Electronic Official Personnel Folder (eOPF), automated on-boarding systems (WTTS/EODS), personnel action processing systems (DOI, FPPS, NFC), electronic SF-52 systems, personnel reporting systems (staffing plans, FTE reports, recruitment tracking systems), etc.). A description of how you possess the specialized experience as well as how you meet the qualifications desired in an ideal candidate should be addressed in your resume. You may also provide additional information regarding your qualifications in the vacancy question provided for supplemental response. Education No Education required. Additional Information The duty location of this position is Naperville, IL. In general, employees are expected to be in the office at a minimum of 4 days per pay period. Telework schedules are approved, on a case-by-case basis. If selected, telework will be determined in accordance with Agency policy and the Collective Bargaining Agreement, if applicable.