U.S. Bank Business Data Analyst - Multiple Locations in Naperville, Illinois
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionAn experienced relationship sales consultant and project manager is responsible for developing increased profitability for existing accounts requiring solid experience in handling large and complex accounts and dealing with senior management of clients. Identifies business opportunities, does data reporting and analysis and sells products and services to the large, complex, highly sensitive and important accounts. Exercises a great deal of judgment and has decision-making authority that can have a significant impact on the business unit. Identifies business opportunities based on comprehensive knowledge of clients, marketing, products and services. Participates in the development and execution of the organization’s sales plan; including prospecting, direct calling and sales presentations and providing feedback on the market to the business unit for planning development purposes. The majority of selling and servicing time is spent in telephone contact with the client or prospect. Clients are often nationally based with multiple locations requiring some travel. Federal government customers headquarters are primarily located in Washington, DC and regional fleet management sites are located across the country.
Grows and expands existing business account relationships and achieves increased profitability within the assigned client portfolio
Identifies opportunities to increase the use of the U.S. Bank Freight Payment, Voyager Fleet and Voyager Maintenance Solution program based on knowledge of clients, markets, products and services
Makes sales presentations and system demonstrations to existing clients informing them of benefits of using the program to meet the client’s Transportation management needs
Contacts and responds to existing customers to help them better manage their Transportation program
Analyzes and communicates program usage and trends to increase efficiency, demonstrate value and ultimately retain and expand the use of the program.
Prepares and presents sales presentations and systems demonstrations of Tableau, Data Analytics, Syncada and Fleet Commander Online that explains services offered and recommends use of the program that benefit Transportation clients
Achieves individual business development goals, including adding programs and spend, calling activity and business retention quotas. Identifies prospects and referral sources for adding accounts to the program through the existing client organization’s internal network and through external sources
Maintains frequent contact and follow-ups with clients to make sure all needs are being met
Prepares and presents weekly, quarterly and annual business reviews and rebate reporting
Facilitates and manages projects and key initiatives for assigned portfolio. Assists in client set up and ensures the proper implementation of the U.S. Bank Freight Payment, Voyager Fleet Card and Voyager Maintenance Solution
Maintains required subject expertise including product knowledge, fleet card and fleet maintenance programs, general organization practices, policies and procedures and knowledge of technological advances applicable to product lines and services
Establishes and maintains good public relations with the program stakeholders and referral partners to enhance the program’s image and develop new business; maintains contact with other internal referral sources to facilitate cross selling opportunities, often conducting joint calls with other business development and referral partner sales teams
Assists in the design and development of strategic marketing plans which fulfill specific customer needs to promote the program. Assists management in developing a market strategy and in setting sales objectives
Responsible for meeting or exceeding set revenue goals. Assists management in the development of new services or the modification of existing services
Establishes and maintains internal relationships within the organization to facilitate an effective program. Identifies opportunities to cross-sell other U.S. Bancorp products and services
Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures
Actively participates in any required corporate and business line training in these areas
Follows account opening procedures and understands and follows internal suspicious activity referral requirements and processes, as required for this position
Basic Qualifications Bachelor’s degree or equivalent
9-11 years of relevant work experience
Preferred Skills and Experience
Strong data analytics skills, Tableau experience preferred
Strong analytical and problem-solving skills
Expert level knowledge of data analysis and presentation to senior level client contacts
Expert level skills using Excel, PowerPoint, and SQL
Strong sales, relationship management and business development abilities
Project management experience
Extensive knowledge of CPS products and services
Broad knowledge of bank products and services that result in successfully capitalizing on all opportunities to expand relationships and sales of bank's products
Ability to work effectively with individuals, groups, and vendors across the company to manage customer relationships
Well-developed written communication and verbal presentation skills
Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location.
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
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