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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Our IT User Experience Research & Design Team uses human-centered research and design techniques to partner with stakeholders in creating consistent, usable and accessible technology solutions for Medtronic employees, customers, patients and partners. As part of the Enterprise Architecture team, we help establish standards for UX and UI, facilitate workshops to shape solutions, understand the opportunity space, and provide internal consultative expertise to ensure both custom and SaaS solutions are as user-friendly as possible.

Responsibilities may include the following and other duties may be assigned.

• Creates and refines designs for products and services focused on user interfaces and user experience.

• Considers technology, platforms, and architecture while applying human-centered techniques in design approaches.

• Engages in generative design research and the translation of user/customer needs into design concepts.

• Collaborates with multi-disciplinary teams and facilitates working sessions, brainstorming, design reviews and collaborative design meetings.

• Documents design language and user interface design.

TECHNICAL SPECIALIST CAREER STREAM: An individual contributor with responsibility in our technical functions to advance existing technology or introduce new technology and therapies. Formulates, delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering R&D, systems or initiatives related to new technologies or therapies – from design to implementation - while adhering to policies, using specialized knowledge and skills.

DIFFERENTIATING FACTORS

Autonomy: Seasoned individual contributor. Works independently under limited supervision to determine and develop approach to solutions. Coaches and reviews the work of lower level specialists; may manage projects / processes.

Organizational Impact: May be responsible for entire projects or processes within job area. Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments.

Innovation and Complexity: Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties. Makes improvements of processes, systems or products to enhance performance of the job area. Analysis provided is in-depth in nature and often provides recommendations on process improvements.

Communication and Influence: Communicates with senior internal and external customers and vendors. Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making.

Leadership and Talent Management: May provide guidance, coaching and training to other employees within job area. May manage projects, requiring delegation of work and review of others' work product.

Required Knowledge and Experience: Requires advanced knowledge of job area combining breadth and depth, typically obtained through advanced education combined with experience. May have practical knowledge of project management.

The Senior UX/UI Designer (Experience Architect) will work with end users, stakeholders and development teams to design user experiences and user interfaces for applications. This individual will work on complex, transactional, responsive web-based and mobile systems as part of a shared services organization in Information Technology. These applications often have a high profile within the company because they support all business units and geographies.

The Senior UX/UI Designer (Experience Architect) will be responsible for guiding user experience design activities on multiple projects, and will:

Drive UX strategy with product and project teams

Facilitate stakeholder engagement as part of a human-centered design process

Facilitate workshops to answer critical business questions through design thinking, rapid prototyping, and testing ideas with customers.

Responsible for human-centered research and gathering insights on user behavior

Create personas and end-user journey maps

Translate business and user needs and technology constraints into solution concepts that are meaningful, easy to use, and engaging.

Create storyboards, prototypes, and interface mockups to demonstrate product design ideas.

Bring complex data products to life through maps, dashboards and infographics.

Establish design patterns and apply UX best practices and approaches to products, services & user interfaces.

Document product specifications, including accessibility requirements.

Help drive user research and assessments for the projects that fall into UX criteria

Lead the efforts to develop measurable UX KPIs for key projects.

The Senior UX/UI Designer (Experience Architect) will be expected to:

Work effectively with distributed teams, on- and off-shore team members, and third-party partners.

Enable and facilitate remote collaboration sessions and workshops using video conferencing and virtual whiteboarding tools.

Document the final user interface design in a format that is useful to various members of the development team, and consistent with Medtronic’s internal project documentation standards.

Work effectively under the guidance of a UX lead, or work independently, depending on the project.

Operate comfortably in iterative and waterfall methodologies.

Provide UX consultation and guidance to project sponsors and implementation teams.

Understand usability heuristics and crafting of effective usability requirements, and evaluate and provide heuristic assessment of user interfaces.

Communicate effectively (verbally and in writing) with all levels and roles in the organization.

Understand and demonstrate the ability to work in a highly-regulated industry.

Effectively facilitate working sessions, design reviews and collaborative design meetings.

Possess strong knowledge of web-based application design, including responsive and adaptive methods.

Conduct user research, including usability testing.

Remain current with internal quality training and regulatory requirements.

Required Knowledge and Experience

Requires a Bachelor's Degree in Engineering, MCA, or MSc, Overall 8+ years of IT experience and a minimum of 5 years of relevant experience.

DESIRED/PREFERRED QUALIFICATIONS

DESIRED QUALIFICATIONS

The right candidate will have experience with the following:

A full range of human-centered research and design techniques, including research methods, personas, journey maps, site mapping, user flows, card sorting, tree studies, interaction design using wireframes, prototyping (low- and high-fidelity) and usability testing.

Expert prototyping skills using Axure and Figma.

Creating and conducting usability tests and other user experience verification methods; experience with System Usability Scale.

Miro or Murally for virtual whiteboarding and collaboration.

Using and/or creating design style guides or design systems.

Working collaboratively with development teams.

Design of highly transactional websites or web-based applications. Design of native mobile applications is a plus.

UI Design Documentation and experience writing interface design specifications.

Global teams and systems, including non-English user interfaces.

Visio or other flow mapping tools.

Facility with Zoom or Teams for remote collaboration.

Business tools, including Word, Excel, Outlook.

PREFERRED QUALIFICATIONS

Previous Medtronic experience.

IT Experience desired.

Mobile design experience including knowledge of iOS screen controls, application flow and design best practices is a plus.

A desire for continuous learning.

Willingness to experiment and iterate.

Experience conducting usability tests.

Ability to facilitate a collaborative design process, demonstrating developed interaction skills (facilitation, instruction, presentation, interviewing, meetings) .

Ability to create and manipulate graphic design elements for mobile and web-based applications.

Experience participating on Agile (or other iterative methodologies) development teams as the individual who is accountable for the user interface design .

Broad business knowledge and experience .

Broad knowledge of mobile and web application development technologies.

Excellent communication skills (oral, business writing, and listening).

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)

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We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

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