Experience Inc. Jobs

Careers that Change Lives

Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.

Join us for a career in IT that changes lives.

Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! http://bit.ly/MedtronicWomeninIT

A Day in the Life

Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.

Join us for a career in IT that changes lives.

Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! http://bit.ly/MedtronicWomeninIT

POSITION RESPONSIBILITIES:

Software License Management

· Provide leadership across the IT application landscape and ensure Medtronic software license position is in line with contracted entitlements and aligned to business and IT needs

· Partner closely with Medtronic IT application owners to understand demands and ensure software deployment and license harvesting procedures and policies are aligned to ensure successful license management

· Identify the need for corrective action and/or license management improvement plans. Facilitate and support continuous improvement activities as necessary across the Medtronic software license estate

· Support annual AOP and other ad hoc financial and application management processes as required

· Support audit processes as required

· Partner closely with technology teams responsible for application configuration and deployment across enterprise IT

· Partner closely with Value Added Resellers (VAR) to ensure compliance with Medtronic processes and to bring Medtronic continuous improvement opportunities or best practices

Risk and Issue Management

· Partner and lead IT and / or business teams in oversight and action planning around software license issue and risk mitigation and resolution

· Develop subject matter expertise in Medtronic software contracts and become a trusted expert in the administration of Medtronic software license management processes and tools

· Ensure that software license management processes and standard operating procedures are updated, reviewed and understood by respective application owners

· Ensure the relationship and RACI between internal and external organizations is accurate and updated periodically to ensure alignment to Medtronic processes

License Governance

· Participate in operations meetings with application owners and infrastructure teams provider to ensure that service delivery expectations are being achieved

· Support business continuity planning and participate in business continuity plan (“BCP”) testing

· Take ownership of day-to-day issues and escalate as necessary

· Support facilitation of governance meeting plan development and execution related to license positions, contracts and RAID (risk, action, issue and decision) items

Technology & Tools

· Create and manage all tracking tools, project plan tools, data capture tools, etc. in support of necessary license management processes

· Work with the software license management tool provider to configure and manage the tool set, extract data and deliver reports, graphics as necessary to support the function

· Manage day-to-day tool requirements and administrative support

· Create tool standard operating procedures and conduct trainings to IT and other partner teams as required

Must Have: Minimum Requirements

· Bachelor’s degree

· Experience leading software license management programs

· Demonstrated decision making and problem solving skills and ability to ensure software license management programs and outcomes align to business needs and objectives

· Capability to facilitate problems to resolution in a matrixed organization

· Strong communications and relationship management skills with experience influencing leadership both within and outside immediate organization

· Continuous improvement experience (for example: Lean / Six-Sigma, ITIL)

Nice to Have

· Broad knowledge of supported business functions, processes, systems, and transactions

· Ability to take on complex assignments as the lead, and assume increasingly greater leadership roles/responsibilities

Excellent interpersonal communications skills; able to effectively communicate and build relationships with end users, peers, management and third parties

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager, recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.