Job Information
Kenya Red Cross Society I T Assistant in Nairobi, Kenya
EMPLOYMENT OPPORTUNITY
Emergency Plus Medical Services (E-Plus) is a private company whose core business is to offer emergency medical services which include 24-hour ambulance services, pre-hospital care training and the sale of first aid kits.
E-Plus is looking for a qualified individual to fill the following position:
Position Title: I T Assistant
Reporting to: Finance Manager, E-Plus
Job Location: Nairobi
Job Purpose:
The IT Assistant will be responsible for providing, maintaining, and supporting ICT services and resources to users to enable them performance their duties.
Duties and Responsibilities; -
Provide technical support to staff, including troubleshooting hardware and software issues, configuring user accounts, and installing software.
Maintain and repair computer hardware, diagnose system failures, and perform preventative maintenance.
Develop and implement software solutions to automate tasks, improve workflows, and meet specific business needs.
Install, configure, and maintain Microsoft products, such as Windows operating systems, Office Suite, and other relevant applications. Specifically, including Microsoft Dynamics CRM and Dynamics 365 Business Central (formerly Dynamics NAV).
Stay up-to-date on the latest IT trends and technologies by attending training courses and workshops.
Document technical procedures and solutions for future reference.
Assist with the planning, implementation, and maintenance of IT infrastructure.
Troubleshoot network connectivity issues, diagnose and resolve network outages, and maintain overall network performance. (New)
Investigate and troubleshoot IT system downtimes to identify root causes and implement swift resolutions.
Minimum Requirements
Qualifications
Bachelor’s Degree in Computer Science/Information Technology or any other ICT-related discipline
3 – 5 years of professional experience in a similar role
Competencies
Proven experience as an ICT Officer or similar role
Strong programming skills in one or more programming languages (e.g., Python, Java, C++).
Experience with hardware and software maintenance and troubleshooting
Excellent knowledge of Microsoft products, including Windows operating systems, Office Suite, and other relevant applications
Excellent problem-solving and analytical skills
Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
Ability to work independently and as a team player
Interested and qualified? Submit a cover letter, curriculum vitae, and copies of relevant certificates (as one document in PDF) include the address and contacts of three referees one of whom should be a former employer. The subject line for your email must read E-Plus – IT ASSISTANT/HR/2024 to https://www.redcross.or.ke/careers. Closing Date: Friday, 28th June 2024.
Please note that ONLY shortlisted candidates will be contacted.
Job disclaimer and notification: Emergency Plus Medical Services is an equal opportunity employer and does not charge / accept any amount or security deposit from job seekers during the selection process or while inviting candidates for an interview.
Powered by JazzHR