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Additional Information Massage Therapistconversational level of Japanese required

Job Number 25034674

Job Category Spa

Location The Ritz-Carlton Okinawa, 1343-1 Kise, Nago City, Okinawa, Japan, 905-0026VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Okinawa%2C%201343-1%20Kise%2C%20Nago%20City%2C%20Okinawa%2C%20Japan%2C%20905-0026)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

ポジション概要

このポジションでは、ゲストにマッサージサービスを提供し、道具や製品を使って体のスクラブやラップ、トリートメントを行います。サービスを開始する前に、ゲストのニーズを確認し、アレルギーや高血圧、妊娠などの禁忌事項について確認します。業務に必要な最新の技術を常に学び、トリートメントルームへゲストを案内し、サービス後にもルームから案内します。

また、作業場所やトリートメントルームの準備や整頓を行い、サービス中はゲストの快適さと安全を確保します。スパやサロンのサービス、リテール商品などを積極的に推進し、販売します。使用する道具の清潔さを保ち、シフト終了時には備品を適切に片付けます。

時間通りに業務を進め、ゲストが不適切な行動をした場合には、マリオットインターナショナルの規定に従い、必要に応じてサービスを停止し、上司に報告します。業務を通じて、常にスキルや資格を更新していきます。

主な業務内容

• ゲストにマッサージや体のトリートメントを提供

• 施術前に禁忌事項を確認

• 最新技術や方法を学び続ける

• ゲストをトリートメントルームに案内、サービス後に戻す

• トリートメントルームや作業場所を整頓

• スパやサロンサービスを推進、リテール商品を販売

• 道具の清掃・消毒

• シフト終了後の備品整理

• スケジュール通りに業務を進める

• ゲストの不適切行動に対応

応募資格

• 学歴：専門学校、職業学校、または技術学校卒業

• 実務経験：マッサージ関連の業務経験が1年以上

• 管理経験：なし

• 必須ライセンス：州または地域のマッサージライセンス

その他の条件

• 立ち仕事、座り仕事、歩行が長時間にわたることがあります

• 10ポンド（約4.5kg）以下の物を持ち上げたり運んだりすることがあります

応募をご希望の方は、上記の内容を十分にご確認の上、ご応募ください。

POSITION SUMMARY

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: State or Regional Massage License

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.