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Stephen F. Austin State University Event Services Technician in Nacogdoches, Texas

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Posting Details

Position Information

Job Title Event Services Technician

Full Time/Part Time Full Time

FLSA Non-Exempt

General Job Description

This is a service position responsible for supporting the conference and events operations within Auxiliary Enterprises. Responsible for performing work involving various physically demanding tasks including but not limited to transportation, set up, and strike of equipment and furnishings; custodial duties; and general maintenance. Work may vary depending upon daily assignments. Works under general supervision, with limited latitude for the use of initiative and independent judgment. Reports to the Assistant Director of Conference and Events.

Essential Job Functions

  1. Prepares rooms and facilities for specific events using both written and pictorial event layout diagrams, ensuring setups meet customer specifications.

  2. Transports, sets up, and strikes event equipment including but not limited to tables, chairs, staging, and other related furnishings.

  3. Responds to requests for changes prior to and/or during events. Communicates routine problems and notifies supervisor of unusual problems.

  4. Assists in maintaining casual furniture layouts in public spaces inside and around the Baker Pattillo Student Center.

  5. Assists custodial and event staff with cleaning, maintenance, and/or inventory of supplies and equipment; locating misplaced items; and cleaning, organizing, and maintaining storage areas.

  6. Inspects condition of equipment and facilities; repairs or reports to supervisor in a timely manner.

  7. Unlocks and secures rooms and facilities for assigned events.

  8. Provides positive customer service and maintains a service-oriented approach.

  9. Practices safe work habits, uses safety equipment as required, and reports unsafe conditions to supervisor immediately.

  10. Trains and provides work direction to assigned student workers.

  11. Works extra hours, alternative shifts, and flexible hours as needed.

    Non-Essential Job Functions

  12. Serves as back up to other departmental staff when assigned.

  13. Performs other related duties as assigned.

    Required Knowledge, Skills, and Abilities

The individual must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation.

  1. Knowledge of, or ability to learn, university policies and procedures.

  2. Knowledge of, or ability to learn, hospitality and event management practices and terminology.

  3. Knowledge of, or ability to learn, cleaning and maintenance techniques and procedures.

  4. Skill in completing assignments accurately and with attention to detail.

  5. Ability to operate standard tools and equipment related to the area of responsibility.

  6. Ability to operate personal computer with a general understanding of application software and an understanding of the internet.

  7. Ability to react quickly and calmly in emergency situations.

  8. Ability to work under pressure and meet close deadlines.

  9. Ability to communicate effectively in both oral and written form.

  10. Ability to understand and follow instructions.

  11. Ability to learn office and university-specific software.

  12. Ability to maintain effective interpersonal relationships.

  13. Ability to work successfully as a member of a team and independently with general supervision.

  14. Ability to train others.

  15. Ability to work evenings, nights, and weekends as necessary.

  16. Physical condition adequate to permit full performance of duties.

    Physical Demands

Physical ability to perform the essential job functions of the position, including ability to stand for more than an hour at a time, use hands to finger/handle/feel, reach with hands and arms, lift up to 50 lbs., push up to 150 lbs., stoop, kneel, crouch, bend, crawl, climb, balance, talk, and hear regularly as well as close vision, color vision, peripheral vision, and ability to adjust focus.

Required Education

High school diploma or equivalent is required.

Required Experience and Training

One year of related experience is required.

Preferred Qualifications

Experience in event service operations at a hotel, banquet facility or related area is preferred. Custodial, service worker or janitorial experience is preferred.

Special Conditions for Eligibility

This is a security-sensitive position subject to criminal record check.

This is an IT-sensitive position subject to the Computer and Network Security policy.

Min Pay Rate

Mid Pay Rate

Salary Information Salary Grade - 21

Specific Job Requirements/Duties for this Posting

Is Background Check Required? Yes

Benefit and Retirement Eligibility

This position is eligible for participation in the Teacher Retirement System of Texas ( TRS ) retirement plan, subject to the position being at least 20 hours per week and at least 135 days in length.

EEO Statement

Stephen F. Austin State University, an Equal Employment Opportunity and Affirmative Action Employer and Educator, is committed to excellence. All qualified applicants will receive consideration for employment without regard to sex, race, creed, color, age, national origin, religion or physical or mental disability as required by law. If, because of an impairment or disability, you need accommodation during any part of the employment process, please contact Human Resources at 936-468-2304.

Posting Detail Information

Posting Number S2024-112

Candidates Eligible to Apply Open to all qualified applicants

Number of Positions Available 1

Posted Date 08/20/2024

Review Start Date

Close Date

Work Schedule

Open Until Filled Yes

Special Instructions to Applicants

Posting Quick Link https://careers.sfasu.edu/postings/11858

Contact Information

Contact Name Kim Lee

Contact Phone (936)468-3730

Contact Email leeke1@sfasu.edu

Contact Information

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • Which of the following best represents your education background?
  • Attended school but did not receive High School Diploma or GED

  • Completed High School Diploma or GED

  • Completed Associate's Degree or two years of college

  • Completed Bachelor's Degree

  • Completed Master's Degree

  • Completed Doctoral Degree or ABD

    • Which of the following best represents the number of years experience you possess relating directly to the job to which you are applying?
  • Less than one

  • One to two

  • Three to four

  • Five to six

  • Seven to eight

  • Nine or more

    • Please describe your experience in event service operations at a hotel, banquet facility or related area.

(Open Ended Question)

    • Do you have custodial, service worker or janitorial experience?
  • Yes

  • No

    • Are you available to work weekends?
  • Yes

  • No

    • Are you a current employee of the university?
  • Yes

  • No

    Documents Needed To Apply

    Required Documents

  • Resume

  • List of References

    Optional Documents

  • Cover Letter

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