Experience Inc. Jobs

remote customer service representative.

• murrysville , pennsylvania (remote)

• posted 1 day ago

job details

summary

• $18.50 - $18.79 per hour

• temporary

• high school

• category office and administrative support occupations

• referenceAB_4613487

job details

We're dedicated to improving health and well-being through meaningful innovation, aiming to impact 2.5 billion lives by 2030. As a Customer Service Representative, you'll be the first point of contact for our valued customers, ensuring fast and accurate order processing while building lasting relationships. Your work will help us drive innovation that makes life better for people worldwide, including underserved communities.

Salary: $18.79 per hour

Work hours: 8:30 AM - 5 PM

Education: High School

Responsibilities

Key Responsibilities:

• Communicate with customers via phone and email to coordinate the return of recalled devices.

• Create and manage Return Authorizations (RAs) in Excel using filters and data entry.

• Issue credits and update customer records in SAP (training will be provided).

• Maintain accurate reports and records related to the recall program.

• Ensure timely and professional customer service, handling customer inquiries efficiently.

Requirements:

• Customer service experience preferred, particularly with managing customer databases or device returns.

• Microsoft Excel experience (proficient with filters and data entry).

• Experience with SAP is a plus (training provided).

Here's what you'll get:

• No late evenings or weekends – enjoy work-life balance!

• Competitive hourly pay.

• Health, dental, and vision benefits available.

• Experience at a brand name, highly recognizable global organization

Schedule: Mon to Fri, 8am-5pm (Remote)

Ready to make an impact? Apply today to become a key part of our team, where your contributions will help foster customer loyalty and satisfaction. Send your resume to michael.wilson@randstadusa.com by 09/26/2024.

Skills

• SAP

• Microsoft Office

• CRM

• Data Entry

Qualifications

• Years of experience: 1 year

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

MW

michael wilson

• michael.wilson@randstadusa.com