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It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

What you get to do in this role:

• Manage a team of direct Sales Executives to drive rapid new business sales growth within a defined territory

• Build and drive sales strategy for the territory in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the territory

• Actively engage in territory planning, relationship development and opportunity development and driving revenue by assisting Sales Executives in closing opportunities

• Recruit, coach and mentor team members to drive excellence

• Development of territories and quota for the sales team and effectively communicating to set performance expectations within the team

• Manage and report accurate forecast and pipeline to the business

• Achievement of annual sales goals on a quarterly and annual basis

• Act as the Subject Matter and ServiceNow Expert in C level meetings in order to leverage our offering

• Build effective working relationships with Solution Consulting, Sales Specialists, Technical Support, Professional Services, Legal, Sales Operations, Marketing and the ServiceNow executive team

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.

• Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level within the German retail market

• Strong success in recruiting, coaching and managing an exceptional sales team

• Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.

• Experienced in driving sales process and drive effective working relationships with Sales Operations

• Ability to understand the 'bigger picture' and business drivers around IT

• Ability to build long term strategic and senior level relationships

• Ability to adapt and work effectively within a rapidly changing and growing environment

• Fluency in German and English

• Strong business and financial acumen

JV20

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!