Experience Inc. Jobs

Regional Sales Lead- Germany

Job Req ID: 37518

Posting Date: 11 Sep 2024

Function: Sales and Commercial

Unit: Business

Location:

Munich, Germany

Salary: Competitive with Benefits

Recruiter: Réka Vajna

Why this job matters

The Senior Sales Manager owns and facilitates relationships with strategic customers, leading a team of account managers who are focused on building trusted relationships across customers while contributing to long-term and impactful partnerships.

What I’ll be doing – your accountabilities

• Leads and supervises the quality, efficiency and effectiveness of activities focused around selling products and/or services, developing new accounts and/or expanding existing accounts.

• Manages resources in a cost-effective, innovative manner including assisting sales executives in the effective use of resources and tools.

• Participates in establishing financial goals, objectives and measurements to meet growth targets within the sales specialism.

• Leads the identification of critical market segments through market research and competitor analyses and recommends sales strategies for improvement.

• Oversees the preparation of sales production reports for senior management.

• Operates as an SME within own field of expertise, advising on the building, packaging and price setting with members of management to meet market needs.

• Ensures continuous feedback from key customers through driving client surveys and the analysis of results to ensure positive client relationships and satisfaction.

• Partners with tops sales executives in overseeing the implementation of sales plans, goals, strategies and objectives to achieve team goals and revenue objectives plans to create and close product/service opportunities.

• Mentors, coaches, and manages a team of account managers to develop current and future team capabilities and monitor performance, managing incentive compensation calculations and working with human resources on employee-related issues.

• Leads the implementation of continuous improvement opportunities to improve the sales specialism processes.

Skills required for the job

• Drives & motivates team to deliver targets & goals. With specific focus on growth.

• Insight and business development driven – building the need in the customer through tech trends, industry and customer insight

• Able to explain the benefits of BT’s standard products and repeatable solutions in a compelling way for the customer

• Manage team sales performance and strategic growth of group of accounts through the team.

• Depending on the needs of the individual account – there will be a need to coaching in

• ‘Farming’ capability i.e. the ability to land and expand in a client account to find opportunities based on strong relationship management

• ‘Hunting’ capability i.e. the ability to open new doors in terms of account acquisition or product introduction

• Brings to life the BT strategy & vision and values for the team and BT customers.

• Manages the customer End to End driving customer satisfaction and profitable growth through sales team.

• Leverage relationships with Strategy, Portfolio and Marketing teams to ensure greater knowledge of the BT Brand pull-through and product proposition

• Promote diversity and create an inclusive working environment

• German language is an essential requirement

Qualifications

Connected leaders behaviours

• Customer Champion - Establishes customer needs, uses operational and technical expertise to deliver brilliant experiences.

• Solution focussed achiever - Identifies and implements plans to overcome obstacles and achieve ambitious goals.

• Collaborative partner - Maintains internal and external relationships, collaborating both operationally and technically to deliver business results.

• Commercial Thinker - Uses understanding of internal commercial insight and latest external thinking to develop, and implement ideas that benefit BT

Experience you would be expected to have

• Sales leadership

• Track record of successfully growing large accounts in terms of revenue growth, product penetration and customer satisfaction (i.e. NPS or other equivalent measure) and / or evidence of acquiring new customer accounts.

• Extensive and varied global business experience, possibly with a MBA or similar post-graduate qualification.

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.